# Maven vs Talkdesk: who uses which

On usedby, 23 companies use Maven and 47 use Talkdesk. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-06: 68 of 70 public lines checked.

## Side by side

|  | [Maven](https://www.usedby.ai/tools/maven.md) | [Talkdesk](https://www.usedby.ai/tools/talkdesk.md) |
|---|---|---|
| Public customers | 23 | 47 |
| Confirmed | 14 | 31 |
| Observed | 9 | 15 |
| Signals (job posts) | 0 | 1 |
| Top industries of customers | Marketplace (2), DevTools & Infrastructure (1), Fintech & Payments (1) | Banking & Mortgages (7), Fashion & Apparel (3), HR & Recruiting (2) |
| Category | Customer Service Automation | Customer Service Automation |
| Your data | Not used to train models by default. ([mavenagi.com](https://www.mavenagi.com/features/trust-compliance), checked 2026-10-07) | — |
| Data processing terms | A data processing agreement is available. ([mavenagi.com](https://www.mavenagi.com/legal-privacy), checked 2026-10-07) | A data processing agreement is available. ([talkdesk.com](https://www.talkdesk.com/legal/dpa/), checked 2026-10-04) |
| Integrations | Zendesk, Confluence, Notion, Google Drive ([mavenagi.com](https://www.mavenagi.com/apps/zendesk), checked 2026-10-07) | — |
| Free trial | — | Free trial or free plan available. ([talkdesk.com](https://www.talkdesk.com/pricing/), checked 2026-10-04) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Maven: [Mastermind](https://www.usedby.ai/case-studies/mastermind-maven.md): **75%**: “75% reduction in response time with 60% more contacts” (published 2025-07-28)
- Maven: [Clio](https://www.usedby.ai/case-studies/clio-maven.md): **4x**: “4x faster live support for technical questions due to lower ticket volume” (published 2026-02-24)
- Talkdesk: [novobanco](https://www.usedby.ai/case-studies/novobanco-talkdesk.md): **3%**: “AI agents handle 3% of calls” (captured by usedby 2026-10-04)
- Talkdesk: [Metro Finance](https://www.usedby.ai/case-studies/metro-finance-talkdesk.md): **40%**: “they achieved a 40% reduction in operating costs” (captured by usedby 2026-10-04)

---
Source: https://www.usedby.ai/compare/maven-vs-talkdesk · How we check: https://www.usedby.ai/methodology