# Relevance AI vs Workato: who uses which

On usedby, 17 companies use Relevance AI and 52 use Workato. 2 companies use both, including Autodesk and GitLab. 1 of them is known through a job post (the weakest proof) on at least one side. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-10-14: 65 of 69 public lines checked.

## Side by side

|  | [Relevance AI](https://www.usedby.ai/tools/relevance-ai.md) | [Workato](https://www.usedby.ai/tools/workato.md) |
|---|---|---|
| Public customers | 17 | 52 |
| Confirmed | 8 | 15 |
| Observed | 8 | 25 |
| Signals (job posts) | 1 | 12 |
| Top industries of customers (every proof level) | Data & Analytics (3), DevTools & Infrastructure (2), Sales Tech & CRM (2) | DevTools & Infrastructure (7), Fintech & Payments (5), Marketing Tech (5) |
| Category | Workflow automation & AI agents | Workflow automation & AI agents |
| Security | SOC 2 Type II ([trust.relevanceai.com](https://trust.relevanceai.com/), checked 2026-10-07) | SOC 2 (type not stated), ISO 27001, ISO 27701, ISO 42001, HIPAA, PCI DSS, IRAP ([workato.com](https://www.workato.com/platform/security), checked 2026-10-04) |
| Data processing terms | A data processing agreement is available. ([trust.relevanceai.com](https://trust.relevanceai.com/), checked 2026-10-07) | A data processing agreement is available. ([workato.com](https://www.workato.com/legal/dpa), checked 2026-10-04) |
| Integrations | Slack, Salesforce ([relevanceai.com](https://relevanceai.com/integrations), checked 2026-10-07) | Salesforce, Slack, Marketo, NetSuite, Google Drive, Workday, ServiceNow, Snowflake, Zendesk, Jira, Zoom, OpenAI ([workato.com](https://www.workato.com/integrations), checked 2026-10-04) |
| Data residency | — | U.S., E.U., Japan, Singapore, China, Israel, Australia, Korea ([workato.com](https://www.workato.com/platform/security), checked 2026-10-04) |

## Companies that use both

Every proof level counts; the proof level of each side is shown, strongest proofs first. The first public proof is not an adoption date.

| Company | Proof, Relevance AI | Proof, Workato | First public proof, Relevance AI | First public proof, Workato |
|---|---|---|---|---|
| [Autodesk](https://www.usedby.ai/companies/autodesk.md) | Confirmed | Observed | On or before October 2024 | On or before October 2024 |
| [GitLab](https://www.usedby.ai/companies/gitlab.md) | Signal (job post) | Signal (job post) | Job post, May 2026 | On or before October 2024 |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Relevance AI: [SafetyCulture](https://www.usedby.ai/case-studies/safetyculture-relevance-ai.md): **3x**: “3x increase in meetings booked” (captured by usedby 2026-10-02)
- Relevance AI: [Send Payments](https://www.usedby.ai/case-studies/send-payments-relevance-ai.md): **40 hours**: “40 hours saved weekly” (captured by usedby 2026-10-02)
- Workato: [Kaizen Gaming](https://www.usedby.ai/case-studies/kaizen-gaming-workato.md): **80%**: “is now an 80% faster, fully automated workflow that executes instantly and consistently” (captured by usedby 2026-10-10)
- Workato: [Vodafone](https://www.usedby.ai/case-studies/vodafone-workato.md): **3–6 months to weeks**: “Reduced integration delivery time from 3–6 months to weeks” (captured by usedby 2026-10-05)

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Source: https://www.usedby.ai/compare/relevance-ai-vs-workato · How we check: https://www.usedby.ai/methodology
