# Uniphore vs Writer: who uses which

On usedby, 22 companies use Uniphore and 74 use Writer. 2 companies use both, including Accenture and KPMG. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 88 of 96 public lines checked.

## Side by side

|  | [Uniphore](https://www.usedby.ai/tools/uniphore.md) | [Writer](https://www.usedby.ai/tools/writer.md) |
|---|---|---|
| Public customers | 22 | 74 |
| Confirmed | 9 | 63 |
| Observed | 13 | 11 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | IT Services & System Integration (3), DevTools & Infrastructure (2), Media & Publishing (2) | HealthTech & Digital Health (7), Marketing Tech (7), Fintech & Payments (5) |
| Category | Enterprise AI Platforms | Enterprise AI Platforms |
| Data processing terms | A data processing agreement is available. ([uniphore.com](https://www.uniphore.com/legal/dpa/), checked 2026-10-08) | A data processing agreement is available. ([writer.com](https://writer.com/legal/data-processing/), checked 2026-10-03) |
| Security | — | SOC 2 Type II, ISO 27001 ([writer.com](https://writer.com/trust/), checked 2026-10-03) |
| Your data | — | Not used to train models by default. ([writer.com](https://writer.com/trust/), checked 2026-10-03) |
| Free trial | — | Free trial or free plan available. ([writer.com](https://writer.com/plans/), checked 2026-10-03) |
| Integrations | — | Snowflake, Salesforce, Contentful, Adobe Experience Manager, Asana, Atlassian, Databricks, FactSet, Gong, Google BigQuery, Google Workspace, HubSpot ([writer.com](https://writer.com/product/connectors/), checked 2026-10-03) |

## Companies named on both

Confirmed or observed on each side. The first public proof is not an adoption date.

| Company | First public proof, Writer |
|---|---|
| [Accenture](https://www.usedby.ai/companies/accenture.md) | On or before October 2024 |
| [KPMG](https://www.usedby.ai/companies/kpmg.md) | On or before August 2025 |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Uniphore: [Velera](https://www.usedby.ai/case-studies/velera-uniphore.md): **85%**: “85% Reduction in training time” (published 2026-04-15)
- Uniphore: [Allstate](https://www.usedby.ai/case-studies/allstate-uniphore.md): **$5M**: “HOW A DIGITAL-FIRST ROADSIDE EXPERIENCE SAVED ALLSTATE $5M AND REDUCED AGENT LOAD BY 48%” (published 2026-04-15)

---
Source: https://www.usedby.ai/compare/uniphore-vs-writer · How we check: https://www.usedby.ai/methodology