# Workato vs Zapier: who uses which

On usedby, 44 companies use Workato and 53 use Zapier. No company is listed with both yet. 1 more company appears on both with a job post (the weakest proof) on one side, counted apart. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 96 of 97 public lines checked.

## Side by side

|  | [Workato](https://www.usedby.ai/tools/workato.md) | [Zapier](https://www.usedby.ai/tools/zapier.md) |
|---|---|---|
| Public customers | 44 | 53 |
| Confirmed | 15 | 40 |
| Observed | 21 | 13 |
| Signals (job posts) | 8 | 0 |
| Top industries of customers | DevTools & Infrastructure (5), Fintech & Payments (3), Marketing Tech (3) | DevTools & Infrastructure (6), HR & Recruiting (3), Marketing Tech (3) |
| Category | Automation & Integration | Automation & Integration |
| Security | SOC 2 (type not stated), ISO 27001, ISO 27701, ISO 42001, HIPAA, PCI DSS, IRAP ([workato.com](https://www.workato.com/platform/security), checked 2026-10-04) | SOC 2 Type II ([zapier.com](https://zapier.com/security-compliance), checked 2026-10-04) |
| Data residency | U.S., E.U., Japan, Singapore, China, Israel, Australia, Korea ([workato.com](https://www.workato.com/platform/security), checked 2026-10-04) | — |
| Data processing terms | A data processing agreement is available. ([workato.com](https://www.workato.com/legal/dpa), checked 2026-10-04) | A data processing agreement is available. ([zapier.com](https://zapier.com/legal/data-processing-addendum), checked 2026-10-04) |
| Integrations | Salesforce, Slack, Marketo, NetSuite, Google Drive, Workday, ServiceNow, Snowflake, Zendesk, Jira, Zoom, OpenAI ([workato.com](https://www.workato.com/integrations), checked 2026-10-04) | Google Sheets, Gmail, Slack, Google Calendar, Google Drive, HubSpot, Facebook Lead Ads, Google Forms, Notion, Mailchimp, Stripe, Salesforce ([zapier.com](https://zapier.com/apps), checked 2026-10-04) |
| Free trial | — | Free trial or free plan available. ([zapier.com](https://zapier.com/pricing), checked 2026-10-04) |
| Pricing | — | Free: $0 /month; Professional: $19.99 /month; Team: $69 /month; Enterprise: contact sales ([zapier.com](https://zapier.com/pricing), checked 2026-10-04) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Workato: [Vodafone](https://www.usedby.ai/case-studies/vodafone-workato.md): **3–6 months to weeks**: “Reduced integration delivery time from 3–6 months to weeks” (captured by usedby 2026-10-05)
- Workato: [Refresco](https://www.usedby.ai/case-studies/refresco-workato.md): **10 minutes**: “approximately 10 minutes saved per employee” (captured by usedby 2026-10-05)
- Zapier: [Vendavo](https://www.usedby.ai/case-studies/vendavo-zapier.md): **90%**: “Slashing Lead Response Time by 90%” (captured by usedby 2026-10-04)
- Zapier: [Vendasta](https://www.usedby.ai/case-studies/vendasta-zapier.md): **$1M**: “How Vendasta recovered $1M in revenue with automation and AI” (captured by usedby 2026-10-04)

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Source: https://www.usedby.ai/compare/workato-vs-zapier · How we check: https://www.usedby.ai/methodology