# Yuma vs Zowie: who uses which

On usedby, 22 companies use Yuma and 24 use Zowie. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 43 of 46 public lines checked.

## Side by side

|  | [Yuma](https://www.usedby.ai/tools/yuma.md) | [Zowie](https://www.usedby.ai/tools/zowie.md) |
|---|---|---|
| Public customers | 22 | 24 |
| Confirmed | 14 | 19 |
| Observed | 8 | 5 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Beauty & Cosmetics (2), E-commerce & D2C (1), HR & Recruiting (1) | Retail (2), Logistics & Supply Chain (1) |
| Category | Customer Service Automation | Customer Service Automation |
| Security | SOC 2 Type II ([yuma.ai](https://yuma.ai/security), checked 2026-10-07) | — |
| Data processing terms | A data processing agreement is available. ([yuma.ai](https://yuma.ai/legal/dpa), checked 2026-10-07) | A data processing agreement is available. ([getzowie.com](https://getzowie.com/data-processing-agreement), checked 2026-10-08) |
| Integrations | Shopify, Gorgias, Zendesk, Recharge, Klaviyo ([yuma.ai](https://yuma.ai/integrations), checked 2026-10-07) | — |
| Pricing | Starter: $14,400 /yr; Growth: $40,000 /yr; Scale: $90,000 /yr ([yuma.ai](https://yuma.ai/pricing), checked 2026-10-07) | — |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Yuma: [Finn](https://www.usedby.ai/case-studies/finn-yuma.md): **90%**: “cut average resolution times by 90%” (published 2025-07-29)
- Yuma: [Javvy Coffee](https://www.usedby.ai/case-studies/javvy-coffee-yuma.md): **12 minutes**: “Today, first response time holds steady at around 12 minutes.” (published 2026-02-06)

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Source: https://www.usedby.ai/compare/yuma-vs-zowie · How we check: https://www.usedby.ai/methodology