O caso de uso: como Montage Health implanta Notable
Montage Health uses Notable's AI platform alongside its Epic EHR to automate patient registration and intake, referral processing, and care gap closure through chart reviews and patient outreach. This includes digital pre-registration, appointment reminders, and online payments.
Outros resultados informados
Números publicados no estudo de caso de Notable. Eles não são medidos de forma independente pelo usedby.
No-show rates dropped by 11 percent with automated appointment reminders and the ability to confirm or cancel digitally, boosting resource utilization.
The point-of-service cash collections rate has increased by 2.8 percent.
The partnership also freed up the equivalent of 13 full-time employees (FTEs), allowing resource reallocation to higher priorities.
To date, Notable has reviewed over 17,000 charts, pending care gaps for closure through chart review 6.5 percent of the time.
Nas palavras do cliente
Closing care gaps provides better health for patients. Traditionally, we would have people combing through charts to find these things. That takes time. And that time has now been redirected. I could find both cost and efficiency savings there, improved charge capture, and a healthier patient. So that's a real triple threat. Love it as a CFO. Love it. My CEO loves it. We all love it.We’ve increased patient and staff satisfaction at our medical group because of this projectFrom a front-line clinical perspective, it’s just magic and it just happensI think our relationship with Notable has proven to have opportunities for efficiency built inFrom a patient standpoint, that has been fantastic.For myself, I think that it's great that Montage is working with vendors like Notable to help make things easierNotable has helped in that aspect where we don't have to hire an FTE.If you just cut the referral work from 14 days to three days, that's awesomethat would be more work for usI would have to focus on and prioritize transcribing instead of making callsFor about 18 months, I was a Digital Health department of oneWhen you're the only system, you sometimes get really comfortable with what it is you provide. And you realize over time, that geographic isolation only goes so far.For appointment reminders alone, we had four different solutions53 percent of patients who walk through our door have already completed their digital registration, payments, or other information onlineWe had quite a bit of a backlog on those referralsFrom a front-line clinical perspective, it’s just magic and it just happensGrouped appointments is a game-changer for us because it creates a unified experience for patients: one entity contacting them, one place to review all their information, one single, cohesive message.Usuários de Notable no setor Hospitais e prestadores de saúde
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Com base no estudo de caso publicado por Notable. Verificamos as evidências públicas; os resultados são informados pelo fornecedor.
notablehealth.com- Última verificação
- 8 de out. de 2026
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The partnership yields Montage Health an estimated $2 million in annual gross value through revenue capture and cost savings. This result shows how an AI platform can improve financial performance and operational efficiency.