# Who uses Assembled?

39 companies use Assembled on usedby: 21 confirmed, 18 observed and 0 signals. 15% of them are in Fintech & Payments. Confirmed or observed customers include Intuit, Autodesk and Canva. Latest check 2026-10-08: 39 of 39 companies checked, from 23 public sources.

> Support operations platform with AI agents, agent copilot and workforce management for human, BPO and AI teams.

- Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md)
- Website: [assembled.com](https://www.assembled.com/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Intuit](https://www.usedby.ai/companies/intuit.md) | Fintech & Payments | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Autodesk](https://www.usedby.ai/companies/autodesk.md) | DevTools & Infrastructure | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/autodesk), captured 2026-10-08 |
| [Canva](https://www.usedby.ai/companies/canva.md) | Marketing Tech | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/canva), captured 2026-10-08 |
| [Hubspot](https://www.usedby.ai/companies/hubspot.md) | Marketing Tech | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/hubspot), captured 2026-10-08 |
| [Stripe](https://www.usedby.ai/companies/stripe.md) | Fintech & Payments | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Intercom](https://www.usedby.ai/companies/intercom.md) | Sales Tech & CRM | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/intercom), captured 2026-10-08 |
| [Ramp](https://www.usedby.ai/companies/ramp.md) | Fintech & Payments | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/ramp), captured 2026-10-08 |
| [Robinhood](https://www.usedby.ai/companies/robinhood.md) | Fintech & Payments | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/robinhood), captured 2026-10-08 |
| [ServiceTitan](https://www.usedby.ai/companies/servicetitan.md) | Construction | Confirmed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Carta](https://www.usedby.ai/companies/carta.md) | Fintech & Payments | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Notion](https://www.usedby.ai/companies/notion.md) | DevTools & Infrastructure | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Zapier](https://www.usedby.ai/companies/zapier.md) | DevTools & Infrastructure | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [DailyPay](https://www.usedby.ai/companies/dailypay.md) | Fintech & Payments | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/dailypay), captured 2026-10-08 |
| [Arbiter Sports](https://www.usedby.ai/companies/arbiter-sports.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/arbiter), captured 2026-10-08 |
| [Brooks Running](https://www.usedby.ai/companies/brooks-running.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/brooks-running), captured 2026-10-08 |
| [ClassPass](https://www.usedby.ai/companies/classpass.md) | Sports & Fitness | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/classpass), captured 2026-10-08 |
| [EliseAI](https://www.usedby.ai/companies/eliseai.md) | Artificial Intelligence | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/eliseai), captured 2026-10-08 |
| [Flexcar](https://www.usedby.ai/companies/flexcar.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/flexcar), captured 2026-10-08 |
| [FuturHealth](https://www.usedby.ai/companies/futurhealth.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/futurhealth), captured 2026-10-08 |
| [GoFundMe](https://www.usedby.ai/companies/gofundme.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/gofundme), captured 2026-10-08 |
| [Lyra Health](https://www.usedby.ai/companies/lyra-health.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/lyra-health), captured 2026-10-08 |
| [Marshmallow](https://www.usedby.ai/companies/marshmallow.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/marshmallow), captured 2026-10-08 |
| [NEXT Insurance](https://www.usedby.ai/companies/next-insurance.md) | Insurance & InsurTech | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/next-insurance), captured 2026-10-08 |
| [Poshmark](https://www.usedby.ai/companies/poshmark.md) | Marketplace | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/poshmark), captured 2026-10-08 |
| [Preply](https://www.usedby.ai/companies/preply.md) | EdTech & E-learning | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/preply), captured 2026-10-08 |
| [Retention Express](https://www.usedby.ai/companies/retention-express.md) | — | Confirmed | — | [assembled.com](https://www.assembled.com/case-study/retention-express), captured 2026-10-08 |
| [Ashley](https://www.usedby.ai/companies/ashley.md) | — | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Babylist](https://www.usedby.ai/companies/babylist.md) | — | Observed | — | [assembled.com](https://www.assembled.com/), captured 2026-10-08 |
| [Bombardier](https://www.usedby.ai/companies/bombardier.md) | — | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [CLEAR](https://www.usedby.ai/companies/clear.md) | — | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Cleveland Golf](https://www.usedby.ai/companies/cleveland-golf.md) | — | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Eurail](https://www.usedby.ai/companies/eurail.md) | — | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Klaviyo](https://www.usedby.ai/companies/klaviyo.md) | Marketing Tech | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Lulu and Georgia](https://www.usedby.ai/companies/lulu-and-georgia.md) | — | Observed | — | [assembled.com](https://www.assembled.com/pricing), captured 2026-10-08 |
| [Patreon](https://www.usedby.ai/companies/patreon.md) | — | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Rover](https://www.usedby.ai/companies/rover.md) | — | Observed | — | [assembled.com](https://www.assembled.com/pricing), captured 2026-10-08 |
| [Spring Health](https://www.usedby.ai/companies/spring-health.md) | HealthTech & Digital Health | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Substack](https://www.usedby.ai/companies/substack.md) | Media & Publishing | Observed | — | [assembled.com](https://www.assembled.com/), captured 2026-10-08 |
| [Taskrabbit](https://www.usedby.ai/companies/taskrabbit.md) | Marketplace | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [NEXT Insurance](https://www.usedby.ai/case-studies/next-insurance-assembled.md): **$957K** cost savings from improved schedule adherence (Vendor case study, captured by usedby 2026-10-08)
- [Preply](https://www.usedby.ai/case-studies/preply-assembled.md): **60%** improvement in average handle time (Vendor case study, captured by usedby 2026-10-08)
- [Canva](https://www.usedby.ai/case-studies/canva-assembled.md): **30%** more tickets handled per agent per day (Vendor case study, captured by usedby 2026-10-08)
- [FuturHealth](https://www.usedby.ai/case-studies/futurhealth-assembled.md): **14×** increase in call volume absorbed (Vendor case study, captured by usedby 2026-10-08)
- [Ramp](https://www.usedby.ai/case-studies/ramp-assembled.md): **5,100+ hours** hours saved annually across 310,000+ tickets (Vendor case study, captured by usedby 2026-10-08)
- [Marshmallow](https://www.usedby.ai/case-studies/marshmallow-assembled.md): **95%** schedule automation (Vendor case study, captured by usedby 2026-10-08)
- [Arbiter Sports](https://www.usedby.ai/case-studies/arbiter-assembled.md): **24/7** chat support availability, replacing 1 to 2 hours (Vendor case study, captured by usedby 2026-10-08)
- [Brooks Running](https://www.usedby.ai/case-studies/brooks-running-assembled.md): **66%** reduction in average phone wait time (Vendor case study, captured by usedby 2026-10-08)
- [Poshmark](https://www.usedby.ai/case-studies/poshmark-assembled.md): **15%** increase in team productivity (Vendor case study, captured by usedby 2026-10-08)
- [Intercom](https://www.usedby.ai/case-studies/intercom-assembled.md): **5 hours** Scheduling time saved per week (Vendor case study, captured by usedby 2026-10-08)
- [Retention Express](https://www.usedby.ai/case-studies/retention-express-assembled.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08)
- [Hubspot](https://www.usedby.ai/case-studies/hubspot-assembled.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08)

12 of 17 stories shown. Every story: https://www.usedby.ai/case-studies

## Before you buy

Read on Assembled’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Security | SOC 2 Type II | [assembled.com](https://www.assembled.com/security) | 2026-10-08 |
| Pricing | CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTH | [assembled.com](https://www.assembled.com/pricing) | 2026-10-08 |

## Alternatives

- [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/assembled-vs-sierra.md
- [Decagon](https://www.usedby.ai/tools/decagon.md): 43 public customers. Compare: https://www.usedby.ai/compare/assembled-vs-decagon.md
- [Intercom](https://www.usedby.ai/tools/intercom.md): 114 public customers. Compare: https://www.usedby.ai/compare/assembled-vs-intercom.md
- [Sanas](https://www.usedby.ai/tools/sanas.md): 48 public customers. Compare: https://www.usedby.ai/compare/assembled-vs-sanas.md
- [Cognigy](https://www.usedby.ai/tools/cognigy.md): 58 public customers. Compare: https://www.usedby.ai/compare/assembled-vs-cognigy.md

More: https://www.usedby.ai/alternatives/assembled.md

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Source: https://www.usedby.ai/tools/assembled · How we check: https://www.usedby.ai/methodology