# Who uses BigPanda? 19 companies use BigPanda on usedby: 9 confirmed, 10 observed and 0 signals. 5% of them are in DevTools & Infrastructure. Confirmed or observed customers include Autodesk, London Stock Exchange and Paramount. Latest check 2026-10-07: 19 of 19 companies checked, from 11 public sources. > Agentic AI for IT operations that correlates alerts, finds root cause and automates incident triage. - Category: [IT Service Management](https://www.usedby.ai/tools/category/it-service-management.md) - Website: [bigpanda.io](https://www.bigpanda.io/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Autodesk](https://www.usedby.ai/companies/autodesk.md) | DevTools & Infrastructure | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/autodesk/), captured 2026-10-07 | | [London Stock Exchange](https://www.usedby.ai/companies/london-stock-exchange.md) | Investment & VC | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [Paramount](https://www.usedby.ai/companies/paramount.md) | Streaming & Content | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [Chipotle](https://www.usedby.ai/companies/chipotle.md) | Restaurants & Food Services | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [Bungie](https://www.usedby.ai/companies/bungie.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/bungie-case-study/), captured 2026-10-07 | | [Cambia Health Solutions](https://www.usedby.ai/companies/cambia-health-solutions.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/cambia-health-solutions-case-study/), captured 2026-10-07 | | [CDI, an AHEAD Company](https://www.usedby.ai/companies/cdi-an-ahead-company.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/cdi-case-study/), captured 2026-10-07 | | [FreeWheel](https://www.usedby.ai/companies/freewheel.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/freewheel-case-study/), captured 2026-10-07 | | [IHG Hotels & Resorts](https://www.usedby.ai/companies/ihg-hotels-resorts.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/ihg-case-study/), captured 2026-10-07 | | [Lucid Motors](https://www.usedby.ai/companies/lucid-motors.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/lucid-motors-case-study/), captured 2026-10-07 | | [NYSE](https://www.usedby.ai/companies/nyse.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/nyse-case-study/), captured 2026-10-07 | | [WEC Energy Group](https://www.usedby.ai/companies/wec-energy-group.md) | — | Confirmed | — | [bigpanda.io](https://www.bigpanda.io/customer/wec-energy-group/), captured 2026-10-07 | | [Bread Financial](https://www.usedby.ai/companies/bread-financial.md) | — | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [DIRECTV](https://www.usedby.ai/companies/directv.md) | Telecommunications | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [Labcorp](https://www.usedby.ai/companies/labcorp.md) | — | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [PlayStation](https://www.usedby.ai/companies/playstation.md) | — | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [Schroders](https://www.usedby.ai/companies/schroders.md) | — | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [UBS](https://www.usedby.ai/companies/ubs.md) | — | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | | [Zayo](https://www.usedby.ai/companies/zayo.md) | — | Observed | — | [bigpanda.io](https://www.bigpanda.io/customers/), captured 2026-10-07 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Autodesk](https://www.usedby.ai/case-studies/autodesk-bigpanda.md): **69%** reduction in incidents (Vendor case study, published 2023-06-13) - [Cambia Health Solutions](https://www.usedby.ai/case-studies/cambia-health-solutions-bigpanda.md): **83%** alerts automated (Vendor case study, published 2023-04-25) - [FreeWheel](https://www.usedby.ai/case-studies/freewheel-bigpanda.md): **90%** reduction in alert noise (Vendor case study, published 2023-02-13) - [Lucid Motors](https://www.usedby.ai/case-studies/lucid-motors-bigpanda.md): story without a checked figure. (Vendor case study, published 2023-04-13) - [NYSE](https://www.usedby.ai/case-studies/new-york-stock-exchange-bigpanda.md): story without a checked figure. (Vendor case study, published 2024-03-06) ## Before you buy Read on BigPanda’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Security | SOC 2 Type II | [bigpanda.io](https://www.bigpanda.io/our-product/bigpanda-security/) | 2026-10-07 | | Your data | Not used to train models by default. | [bigpanda.io](https://www.bigpanda.io/our-product/bigpanda-security/) | 2026-10-07 | | Integrations | ServiceNow | [bigpanda.io](https://www.bigpanda.io/integrations/) | 2026-10-07 | ## Alternatives - [incident.io](https://www.usedby.ai/tools/incident-io.md): 48 public customers. Compare: https://www.usedby.ai/compare/bigpanda-vs-incident-io.md - [ServiceNow](https://www.usedby.ai/tools/servicenow.md): 33 public customers. Compare: https://www.usedby.ai/compare/bigpanda-vs-servicenow.md - [Serval](https://www.usedby.ai/tools/serval.md): 26 public customers. Compare: https://www.usedby.ai/compare/bigpanda-vs-serval.md More: https://www.usedby.ai/alternatives/bigpanda.md --- Source: https://www.usedby.ai/tools/bigpanda · How we check: https://www.usedby.ai/methodology