# Chatbots & Live Chat: the tools companies use

223 companies on usedby use at least one of the 9 tools in this category with a public customer. Tidio leads with 46 companies. Counts are of companies on usedby, not of the whole market. Latest check 2026-10-08: 217 of 224 public lines checked.

> Conversational bots for real-time on-site interaction

Family: [Support & CX](https://www.usedby.ai/tools/category/support-cx.md)

## Ranking

Public customers count every public line, job-post signals included; ties share a rank.

| Rank | Tool | Public customers | Confirmed | Observed | Signals |
|---|---|---|---|---|---|
| 1 | [Tidio](https://www.usedby.ai/tools/tidio.md) | 46 | 38 | 8 | 0 |
| 2 | [Live Person](https://www.usedby.ai/tools/live-person.md) | 41 | 16 | 25 | 0 |
| 3 | [Gupshup](https://www.usedby.ai/tools/gupshup.md) | 34 | 28 | 6 | 0 |
| 4 | [Blip](https://www.usedby.ai/tools/blip.md) | 28 | 10 | 18 | 0 |
| 5 | [Yellow.ai](https://www.usedby.ai/tools/yellow-ai.md) | 27 | 15 | 12 | 0 |
| 6 | [Rasa](https://www.usedby.ai/tools/rasa.md) | 17 | 16 | 1 | 0 |
| 7 | [Mindset](https://www.usedby.ai/tools/mindset.md) | 14 | 10 | 4 | 0 |
| 8 | [iAdvize](https://www.usedby.ai/tools/iadvize.md) | 13 | 6 | 7 | 0 |
| 9 | [Skolbot](https://www.usedby.ai/tools/skolbot.md) | 4 | 0 | 4 | 0 |

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Source: https://www.usedby.ai/tools/category/chatbots-live-chat · How we check: https://www.usedby.ai/methodology