# Internal IT Support: the tools companies use

116 companies on usedby use at least one of the 3 tools in this category with a public customer. Moveworks leads with 48 companies. Counts are of companies on usedby, not of the whole market. Latest check 2026-10-05: 115 of 118 public lines checked.

> Bots to resolve employee IT and HR requests

Family: [Support & CX](https://www.usedby.ai/tools/category/support-cx.md)

## Ranking

Public customers count every public line, job-post signals included; ties share a rank.

| Rank | Tool | Public customers | Confirmed | Observed | Signals |
|---|---|---|---|---|---|
| 1 | [Moveworks](https://www.usedby.ai/tools/moveworks.md) | 48 | 29 | 19 | 0 |
| 2 | [Leena AI](https://www.usedby.ai/tools/leena-ai.md) | 47 | 23 | 24 | 0 |
| 3 | [Resolve](https://www.usedby.ai/tools/resolve.md) | 23 | 7 | 16 | 0 |

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Source: https://www.usedby.ai/tools/category/internal-it-support · How we check: https://www.usedby.ai/methodology