# Who uses Confluence? 19 companies use Confluence on usedby: 13 confirmed, 2 declared by the company, 4 observed and 0 signals. Of the 12 with a known size, 75% have more than 1,000 employees. Customers include Mercedes Benz, Cisco and Reddit. Latest check 2026-11-13: 19 of 19 companies checked, from 17 public sources. - Category: [Enterprise search & knowledge](https://www.usedby.ai/tools/category/knowledge-internal-search.md) - Website: [atlassian.com](https://www.atlassian.com/software/confluence) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. The first public proof is a relationship-level date, not an adoption date. Relationship labels describe the source's scope. They do not establish current contract, spend or company-wide deployment. The claim permalink identifies the usedby record; the primary source supports the relationship. These two links provide attribution for a summary. Evidence is selected, not exhaustive; missing evidence or a public archive does not establish that none exists. Relationship-level dates are not verified publication dates of the selected source. | Company | Industry | Proof | First public proof | Source | Relationship | Claim | |---|---|---|---|---|---|---| | [Mercedes Benz](https://www.usedby.ai/companies/mercedes-benz.md) | Automotive Manufacturing | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/mercedes-benz), captured 2026-11-12 | Usage described by a public source | [Mercedes Benz · Confluence claim](https://www.usedby.ai/claims/cmwdwdpoj00idt04ens1x8kzk) | | [Cisco](https://www.usedby.ai/companies/cisco.md) | Telecommunications | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/cisco), captured 2026-11-12 | Usage described by a public source | [Cisco · Confluence claim](https://www.usedby.ai/claims/cmwdwe1yp00imt04ehdt3dfzp) | | [Reddit](https://www.usedby.ai/companies/reddit.md) | Media & Publishing | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/reddit), captured 2026-11-13 | Usage described by a public source | [Reddit · Confluence claim](https://www.usedby.ai/claims/cmwdw5hh600hat04eupw71qtx) | | [Dropbox](https://www.usedby.ai/companies/dropbox.md) | DevTools & Infrastructure | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/dropbox), captured 2026-11-13 | Usage described by a public source | [Dropbox · Confluence claim](https://www.usedby.ai/claims/cmwdw5hop00hdt04e0f66efhf) | | [Sprout Social](https://www.usedby.ai/companies/sprout-social.md) | Marketing Tech | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/sprout), captured 2026-11-12 | Usage described by a public source | [Sprout Social · Confluence claim](https://www.usedby.ai/claims/cmwdw5goo00h4t04e4ni2zc2v) | | [Breville](https://www.usedby.ai/companies/breville.md) | — | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/breville), captured 2026-11-12 | Usage described by a public source | [Breville · Confluence claim](https://www.usedby.ai/claims/cmwdwezzq00j4t04eiee99bwu) | | [Deichmann](https://www.usedby.ai/companies/deichmann.md) | Retail | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/deichmann), captured 2026-11-12 | Usage described by a public source | [Deichmann · Confluence claim](https://www.usedby.ai/claims/cmwdwgduh00jpt04eow3wvmow) | | [Domino's Pizza Enterprises](https://www.usedby.ai/companies/domino-s-pizza-enterprises.md) | Restaurants & Food Services | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/dominos), captured 2026-11-12 | Usage described by a public source | [Domino's Pizza Enterprises · Confluence claim](https://www.usedby.ai/claims/cmwdweeu400iwt04exhyhszwm) | | [Iress](https://www.usedby.ai/companies/iress.md) | — | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/iress), captured 2026-11-12 | Usage described by a public source | [Iress · Confluence claim](https://www.usedby.ai/claims/cmwdwh6l900k2t04eto8t5web) | | [Kaizen Gaming](https://www.usedby.ai/companies/kaizen-gaming.md) | Gaming & Esports | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/kaizengaming), captured 2026-11-12 | Usage described by a public source | [Kaizen Gaming · Confluence claim](https://www.usedby.ai/claims/cmwdwgv3j00jvt04ew3igampr) | | [Lumen](https://www.usedby.ai/companies/lumen.md) | Telecommunications | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/lumen), captured 2026-11-12 | Usage described by a public source | [Lumen · Confluence claim](https://www.usedby.ai/claims/cmwdw5ibd00hjt04e8pba2460) | | [Royal Caribbean](https://www.usedby.ai/companies/royal-caribbean.md) | Travel & Hospitality | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/royal-caribbean), captured 2026-11-12 | Usage described by a public source | [Royal Caribbean · Confluence claim](https://www.usedby.ai/claims/cmwdw5i2600hgt04e8yqk0i07) | | [SpotOn](https://www.usedby.ai/companies/spoton.md) | Fintech & Payments | Confirmed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/customers/spoton), captured 2026-11-12 | Usage described by a public source | [SpotOn · Confluence claim](https://www.usedby.ai/claims/cmwdwfdqt00jbt04etz30mq1y) | | [Deepgram](https://www.usedby.ai/companies/deepgram.md) | Artificial Intelligence | Declared by the company · checked 2026-11 | On or before November 2026 | Listed as a sub-processor by the company: [deepgram.com](https://deepgram.com/privacy/subprocessors), captured 2026-11-12 | Listed as a sub-processor by the company | [Deepgram · Confluence claim](https://www.usedby.ai/claims/sp_usage_deepgram_confluence_20261112_mwd8stku) | | [Read AI](https://www.usedby.ai/companies/read-ai.md) | Artificial Intelligence | Declared by the company · checked 2026-11 | On or before November 2026 | Listed as a sub-processor by the company: [trust.read.ai](https://trust.read.ai/subprocessors), captured 2026-11-12 | Listed as a sub-processor by the company | [Read AI · Confluence claim](https://www.usedby.ai/claims/sp_usage_read-ai_confluence_20261112_mwd8tt65) | | [Roblox](https://www.usedby.ai/companies/roblox.md) | Gaming & Esports | Observed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/software/confluence), captured 2026-11-13 | Listed as a customer by the vendor | [Roblox · Confluence claim](https://www.usedby.ai/claims/cmwdw5ijb00hmt04e3nr9s66p) | | [Trivago](https://www.usedby.ai/companies/trivago.md) | Travel & Hospitality | Observed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/software/confluence), captured 2026-11-13 | Listed as a customer by the vendor | [Trivago · Confluence claim](https://www.usedby.ai/claims/cmwdw5fex00gxt04e57lf06zz) | | [Datasite](https://www.usedby.ai/companies/datasite.md) | Investment & VC | Observed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/software/confluence), captured 2026-11-13 | Listed as a customer by the vendor | [Datasite · Confluence claim](https://www.usedby.ai/claims/cmwdw5he300h7t04es5l3qv6v) | | [Riverty](https://www.usedby.ai/companies/riverty.md) | Fintech & Payments | Observed · checked 2026-11 | — | [atlassian.com](https://www.atlassian.com/software/confluence), captured 2026-11-13 | Listed as a customer by the vendor | [Riverty · Confluence claim](https://www.usedby.ai/claims/cmwdw5gfh00h1t04etdeydsv0) | ## Enterprise search & knowledge tools by industry Which Enterprise search & knowledge tools companies use in the industries where Confluence has customers, ranked by companies. - [Enterprise search & knowledge in Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments/knowledge-internal-search.md) (2 Confluence customers in this industry) ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Iress](https://www.usedby.ai/case-studies/iress-confluence.md): **4,000** articles in the Confluence customer knowledge base (Vendor case study, captured by usedby 2026-11-12) - [Kaizen Gaming](https://www.usedby.ai/case-studies/kaizen-gaming-confluence.md): **~€400K** Annual savings from consolidating four tools onto (Vendor case study, captured by usedby 2026-11-12) - [Deichmann](https://www.usedby.ai/case-studies/deichmann-confluence.md): **~15 min** saved per work item using Rovo agents (Vendor case study, captured by usedby 2026-11-12) - [Sprout Social](https://www.usedby.ai/case-studies/sprout-social-confluence.md): **$180,000** Annual cost savings from consolidating tools with Teamwork Collection (Vendor case study, captured by usedby 2026-11-12) - [SpotOn](https://www.usedby.ai/case-studies/spoton-confluence.md): **40 hours a month** Time saved by the Sales Support Agent answering (Vendor case study, captured by usedby 2026-11-12) - [Breville](https://www.usedby.ai/case-studies/breville-confluence.md): **75,000 tickets** Tickets managed per year with Jira Service (Vendor case study, captured by usedby 2026-11-12) - [Domino's Pizza Enterprises](https://www.usedby.ai/case-studies/domino-s-pizza-enterprises-confluence.md): **130,000+** team members using Atlassian Cloud Enterprise (Vendor case study, captured by usedby 2026-11-12) - [Cisco](https://www.usedby.ai/case-studies/cisco-confluence.md): **54%** Reduction in annual software spend (Vendor case study, captured by usedby 2026-11-12) - [Mercedes Benz](https://www.usedby.ai/case-studies/mercedes-benz-confluence.md): **50,000+** colleagues connected across 260+ locations (Vendor case study, captured by usedby 2026-11-12) - [Lumen](https://www.usedby.ai/case-studies/lumen-technologies-confluence.md): **200%** Increase in throughput with agile and Atlassian (Vendor case study, captured by usedby 2026-11-12) - [Royal Caribbean](https://www.usedby.ai/case-studies/royal-caribbean-confluence.md): **15 minutes** Monthly reporting time per team, down from eight (Vendor case study, captured by usedby 2026-11-12) ## Before you buy usedby has not verified Confluence’s pricing, security or data terms yet. ## Alternatives See https://www.usedby.ai/alternatives/confluence.md ## Frequently asked questions about Confluence ### Who uses Confluence? 19 companies use Confluence (13 confirmed, 2 declared, 4 observed), including Mercedes Benz, Cisco, and Reddit. ### What results do companies report with Confluence? Companies that use Confluence report these results in public case studies. Iress’ 4,000-article Confluence knowledge base (source: [atlassian.com](), checked November 12, 2026). Kaizen Gaming: saving ~€400K per year (source: [atlassian.com](), checked November 12, 2026). Deichmann: ~15 min saved per work item using Rovo agents (source: [atlassian.com](), checked November 12, 2026). ### How does usedby know who uses Confluence, and how current is it? Each company here links to a public page that names it as a Confluence customer, and each line shows its proof level. A company that declared Confluence itself is marked Declared. The latest check ran on November 13, 2026. [How usedby collects and checks its data](https://www.usedby.ai/methodology.md). --- Source: https://www.usedby.ai/tools/confluence · How we check: https://www.usedby.ai/methodology