# Who uses D-ID?

17 companies use D-ID on usedby: 6 confirmed, 11 observed and 0 signals. 12% of them are in E-commerce & D2C. Confirmed or observed customers include Amazon, Coca Cola and Microsoft. Latest check 2026-10-08: 17 of 17 companies checked, from 8 public sources.

> AI avatar video generator and real-time visual AI agents with digital humans in 120+ languages.

- Category: [Video Generation & Editing](https://www.usedby.ai/tools/category/video-generation-editing.md)
- Website: [d-id.com](https://www.d-id.com/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Amazon](https://www.usedby.ai/companies/amazon.md) | E-commerce & D2C | Observed | — | [d-id.com](https://www.d-id.com/), captured 2026-10-08 |
| [Coca Cola](https://www.usedby.ai/companies/coca-cola.md) | Consumer Goods | Observed | — | [d-id.com](https://www.d-id.com/pricing/studio/), captured 2026-10-08 |
| [Microsoft](https://www.usedby.ai/companies/microsoft.md) | IT Services & System Integration | Observed | — | [d-id.com](https://www.d-id.com/), captured 2026-10-08 |
| [Reddit](https://www.usedby.ai/companies/reddit.md) | Media & Publishing | Observed | — | [d-id.com](https://www.d-id.com/pricing/studio/), captured 2026-10-08 |
| [Shell](https://www.usedby.ai/companies/shell.md) | Energy, Utilities & Cleantech | Observed | — | [d-id.com](https://www.d-id.com/), captured 2026-10-08 |
| [Warner Bros](https://www.usedby.ai/companies/warner-bros.md) | Media & Publishing | Observed | — | [d-id.com](https://www.d-id.com/pricing/studio/), captured 2026-10-08 |
| [Wayfair](https://www.usedby.ai/companies/wayfair.md) | E-commerce & D2C | Observed | — | [d-id.com](https://www.d-id.com/pricing/studio/), captured 2026-10-08 |
| [Alzheimer's Foundation of America](https://www.usedby.ai/companies/alzheimer-s-foundation-of-america.md) | — | Confirmed | — | [d-id.com](https://www.d-id.com/resources/case-study/afa-virtual-assistant-case-study/), captured 2026-10-08 |
| [Defined AI](https://www.usedby.ai/companies/defined-ai.md) | — | Confirmed | — | [d-id.com](https://www.d-id.com/), captured 2026-10-08 |
| [Diplomat Group](https://www.usedby.ai/companies/diplomat-group.md) | — | Confirmed | — | [d-id.com](https://www.d-id.com/resources/case-study/diplomat-group-uses-d-id-to-transform-training/), captured 2026-10-08 |
| [Envy](https://www.usedby.ai/companies/envy.md) | — | Confirmed | — | [d-id.com](https://www.d-id.com/resources/case-study/marketing-agency-envy/), captured 2026-10-08 |
| [Hakuhodo Technologies](https://www.usedby.ai/companies/hakuhodo-technologies.md) | — | Confirmed | — | [d-id.com](https://www.d-id.com/https/wwwd-idcom/resources/case-study/hakuhodo-visual-agent/), captured 2026-10-08 |
| [Pitango](https://www.usedby.ai/companies/pitango.md) | — | Confirmed | — | [d-id.com](https://www.d-id.com/resources/case-study/pitango/), captured 2026-10-08 |
| [BurdaForward](https://www.usedby.ai/companies/burdaforward.md) | — | Observed | — | [d-id.com](https://www.d-id.com/), captured 2026-10-08 |
| [Gameloft](https://www.usedby.ai/companies/gameloft.md) | — | Observed | — | [d-id.com](https://www.d-id.com/pricing/studio/), captured 2026-10-08 |
| [MyHeritage](https://www.usedby.ai/companies/myheritage.md) | — | Observed | — | [d-id.com](https://www.d-id.com/pricing/studio/), captured 2026-10-08 |
| [Singit](https://www.usedby.ai/companies/singit.md) | — | Observed | — | [d-id.com](https://www.d-id.com/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [Envy](https://www.usedby.ai/case-studies/envy-d-id.md): **50%** Open rate on the Billy 2.0 avatar email campaign (Vendor case study, published 2025-05-18)
- [Hakuhodo Technologies](https://www.usedby.ai/case-studies/hakuhodo-technologies-d-id.md): **under three seconds** Response time after latency optimization (Vendor case study, published 2026-02-12)
- [Diplomat Group](https://www.usedby.ai/case-studies/diplomat-group-d-id.md): story without a checked figure. (Vendor case study, published 2024-05-01)
- [Pitango](https://www.usedby.ai/case-studies/pitango-d-id.md): story without a checked figure. (Vendor case study, published 2024-06-02)
- [Alzheimer's Foundation of America](https://www.usedby.ai/case-studies/alzheimer-s-foundation-of-america-d-id.md): story without a checked figure. (Vendor case study, published 2025-04-16)

## Before you buy

Read on D-ID’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Security | ISO 27001 | [d-id.com](https://www.d-id.com/security-and-privacy-compliance/) | 2026-10-08 |
| Free trial | Free trial or free plan available. | [d-id.com](https://www.d-id.com/pricing/studio/) | 2026-10-08 |
| Integrations | Canva, PowerPoint, Articulate Rise, Articulate Storyline 360, ElevenLabs Agents, iSpring, Moodle, TalentLMS, Tolstoy, Vimeo, YouTube, Shutterstock | [d-id.com](https://www.d-id.com/integrations/) | 2026-10-08 |
| Pricing | Trial: $0 14-day trial; Lite: $4.7 /month; Pro: $16 /month; Advanced: $108 /month; Enterprise: contact sales | [d-id.com](https://www.d-id.com/pricing/studio/) | 2026-10-08 |

## Alternatives

- [Descript](https://www.usedby.ai/tools/descript.md): 27 public customers. Compare: https://www.usedby.ai/compare/d-id-vs-descript.md
- [TruefanAI](https://www.usedby.ai/tools/truefanai.md): 46 public customers. Compare: https://www.usedby.ai/compare/d-id-vs-truefanai.md
- [HeyGen](https://www.usedby.ai/tools/heygen.md): 51 public customers. Compare: https://www.usedby.ai/compare/d-id-vs-heygen.md
- [Synthesia](https://www.usedby.ai/tools/synthesia.md): 51 public customers. Compare: https://www.usedby.ai/compare/d-id-vs-synthesia.md
- [Runway](https://www.usedby.ai/tools/runway.md): 34 public customers. Compare: https://www.usedby.ai/compare/d-id-vs-runway.md

More: https://www.usedby.ai/alternatives/d-id.md

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Source: https://www.usedby.ai/tools/d-id · How we check: https://www.usedby.ai/methodology
