# Who uses Dialpad? 40 companies use Dialpad on usedby: 28 confirmed, 12 observed and 0 signals. 5% of them are in Investment & VC. Confirmed or observed customers include T-Mobile, Asana and Nasdaq. Latest check 2026-10-08: 40 of 40 companies checked, from 25 public sources. > AI-native communications platform with AI agents, contact center, sales calling and business phone. - Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md) - Website: [dialpad.com](https://www.dialpad.com/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [T-Mobile](https://www.usedby.ai/companies/t-mobile.md) | Telecommunications | Observed | — | [dialpad.com](https://www.dialpad.com/), captured 2026-10-08 | | [Asana](https://www.usedby.ai/companies/asana.md) | DevTools & Infrastructure | Observed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Nasdaq](https://www.usedby.ai/companies/nasdaq.md) | Investment & VC | Observed | — | [dialpad.com](https://www.dialpad.com/), captured 2026-10-08 | | [RE/MAX](https://www.usedby.ai/companies/re-max.md) | Real Estate Assets | Observed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Crunchbase](https://www.usedby.ai/companies/crunchbase.md) | Investment & VC | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/crunchbase/), captured 2026-10-08 | | [Hopper](https://www.usedby.ai/companies/hopper.md) | Travel & Hospitality | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/hopper/), captured 2026-10-08 | | [Quora](https://www.usedby.ai/companies/quora.md) | Media & Publishing | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/quora/), captured 2026-10-08 | | [CarGurus](https://www.usedby.ai/companies/cargurus.md) | Marketplace | Observed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Austin FC](https://www.usedby.ai/companies/austin-fc.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/austinfc/), captured 2026-10-08 | | [Beacon Mobility](https://www.usedby.ai/companies/beacon-mobility.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/beacon-mobility/), captured 2026-10-08 | | [BNamericas](https://www.usedby.ai/companies/bnamericas.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/bnamericas/), captured 2026-10-08 | | [Builder Prime](https://www.usedby.ai/companies/builder-prime.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/builder-prime/), captured 2026-10-08 | | [CIVITAS](https://www.usedby.ai/companies/civitas.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/civitas/), captured 2026-10-08 | | [ConstructConnect](https://www.usedby.ai/companies/constructconnect.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/constructconnect/), captured 2026-10-08 | | [Corridor Mobile Medical Services](https://www.usedby.ai/companies/corridor-mobile-medical-services.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/corridor-mobile-medical-services/), captured 2026-10-08 | | [CureMint](https://www.usedby.ai/companies/curemint.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/curemint/), captured 2026-10-08 | | [Deputy](https://www.usedby.ai/companies/deputy.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/deputy/), captured 2026-10-08 | | [Dogdrop](https://www.usedby.ai/companies/dogdrop.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Education First](https://www.usedby.ai/companies/education-first.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Elise Buie Family Law Group](https://www.usedby.ai/companies/elise-buie-family-law-group.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/elise-buie-family-law/), captured 2026-10-08 | | [Enviroshake](https://www.usedby.ai/companies/enviroshake.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/enviroshake/), captured 2026-10-08 | | [Evident](https://www.usedby.ai/companies/evident.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/evident/), captured 2026-10-08 | | [Healthvana](https://www.usedby.ai/companies/healthvana.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/healthvana/), captured 2026-10-08 | | [James River Equipment](https://www.usedby.ai/companies/james-river-equipment.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Jungle Disk](https://www.usedby.ai/companies/jungle-disk.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/jungle-disk/), captured 2026-10-08 | | [LeadSigma](https://www.usedby.ai/companies/leadsigma.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/leadsigma/), captured 2026-10-08 | | [Miller Law Firm](https://www.usedby.ai/companies/miller-law-firm.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/miller-law-firm/), captured 2026-10-08 | | [Miracle Messages](https://www.usedby.ai/companies/miracle-messages.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/miracle-messages/), captured 2026-10-08 | | [PS Logistics](https://www.usedby.ai/companies/ps-logistics.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/ps-logistics/), captured 2026-10-08 | | [RealtyNinja](https://www.usedby.ai/companies/realtyninja.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Riders Share](https://www.usedby.ai/companies/riders-share.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/riders-share/), captured 2026-10-08 | | [Shopmonkey](https://www.usedby.ai/companies/shopmonkey.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/shopmonkey-rebuilt-support-from-the-ground-up-and-dialpad-made-every-call-count/), captured 2026-10-08 | | [Wind River Environmental](https://www.usedby.ai/companies/wind-river-environmental.md) | — | Confirmed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Arizona Rattlers](https://www.usedby.ai/companies/arizona-rattlers.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/), captured 2026-10-08 | | [Aya Healthcare](https://www.usedby.ai/companies/aya-healthcare.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Cricket Victoria](https://www.usedby.ai/companies/cricket-victoria.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/), captured 2026-10-08 | | [Florida Panthers](https://www.usedby.ai/companies/florida-panthers.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/), captured 2026-10-08 | | [Morgan & Morgan](https://www.usedby.ai/companies/morgan-morgan.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [Randstad](https://www.usedby.ai/companies/randstad.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/customers/), captured 2026-10-08 | | [San Diego Padres](https://www.usedby.ai/companies/san-diego-padres.md) | — | Observed | — | [dialpad.com](https://www.dialpad.com/), captured 2026-10-08 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Quora](https://www.usedby.ai/case-studies/quora-dialpad.md): **24 hours** Time for the IT team to replace desk phones for over 200 employees (Vendor case study, captured by usedby 2026-10-08) - [LeadSigma](https://www.usedby.ai/case-studies/leadsigma-dialpad.md): **30 minutes** Time to onboard the company onto Dialpad (Vendor case study, captured by usedby 2026-10-08) - [Elise Buie Family Law Group](https://www.usedby.ai/case-studies/elise-buie-family-law-group-dialpad.md): **three hours per day** Time saved reviewing calls and coaching client (Vendor case study, captured by usedby 2026-10-08) - [CIVITAS](https://www.usedby.ai/case-studies/civitas-dialpad.md): **$200 a month** Estimated monthly savings compared to previous (Vendor case study, captured by usedby 2026-10-08) - [Riders Share](https://www.usedby.ai/case-studies/riders-share-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [Miller Law Firm](https://www.usedby.ai/case-studies/miller-law-firm-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [Jungle Disk](https://www.usedby.ai/case-studies/jungle-disk-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [Healthvana](https://www.usedby.ai/case-studies/healthvana-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [Evident](https://www.usedby.ai/case-studies/evident-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [CureMint](https://www.usedby.ai/case-studies/curemint-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [Crunchbase](https://www.usedby.ai/case-studies/crunchbase-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) - [Corridor Mobile Medical Services](https://www.usedby.ai/case-studies/corridor-mobile-medical-services-dialpad.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) 12 of 21 stories shown. Every story: https://www.usedby.ai/case-studies ## Before you buy Read on Dialpad’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Data processing terms | A data processing agreement is available. | [dialpad.com](https://www.dialpad.com/trust/) | 2026-10-08 | | Integrations | Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Copper CRM, Outreach, Google Workspace | [dialpad.com](https://www.dialpad.com/features/contact-center-integrations/) | 2026-10-08 | ## Alternatives - [Cognigy](https://www.usedby.ai/tools/cognigy.md): 58 public customers. Compare: https://www.usedby.ai/compare/cognigy-vs-dialpad.md - [Intercom](https://www.usedby.ai/tools/intercom.md): 114 public customers. Compare: https://www.usedby.ai/compare/dialpad-vs-intercom.md - [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/dialpad-vs-sierra.md - [Sanas](https://www.usedby.ai/tools/sanas.md): 48 public customers. Compare: https://www.usedby.ai/compare/dialpad-vs-sanas.md - [Talkdesk](https://www.usedby.ai/tools/talkdesk.md): 47 public customers. Compare: https://www.usedby.ai/compare/dialpad-vs-talkdesk.md More: https://www.usedby.ai/alternatives/dialpad.md --- Source: https://www.usedby.ai/tools/dialpad · How we check: https://www.usedby.ai/methodology