# Who uses Docusign eSignature? 17 companies use Docusign eSignature on usedby: 5 confirmed, 1 declared by the company, 11 observed and 0 signals. Of the 11 with a known size, 82% have more than 1,000 employees. Customers include A Better Chance, Heidrick & Struggles and Payworks. Latest check 2026-11-13: 17 of 17 companies checked, from 8 public sources. - Category: [Legal AI](https://www.usedby.ai/tools/category/legal-compliance-ai.md) - Website: [docusign.com](https://www.docusign.com/products/electronic-signature) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. The first public proof is a relationship-level date, not an adoption date. Relationship labels describe the source's scope. They do not establish current contract, spend or company-wide deployment. The claim permalink identifies the usedby record; the primary source supports the relationship. These two links provide attribution for a summary. Evidence is selected, not exhaustive; missing evidence or a public archive does not establish that none exists. Relationship-level dates are not verified publication dates of the selected source. | Company | Industry | Proof | First public proof | Source | Relationship | Claim | |---|---|---|---|---|---|---| | [A Better Chance](https://www.usedby.ai/companies/a-better-chance.md) | Non-profit & NGO | Confirmed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/customer-stories/a-better-chance-turns-manual-hr-into-seamless-employee-experiences-with-docusign-iam), captured 2026-11-12 | Usage described by a public source | [A Better Chance · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwzz1z010dsd4ek5ow3wrf) | | [Heidrick & Struggles](https://www.usedby.ai/companies/heidrick-struggles.md) | HR & Recruiting | Confirmed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/customer-stories/heidrick-struggles-transforms-client-contracting-with-docusign-clm-and-salesforce), captured 2026-11-12 | Usage described by a public source | [Heidrick & Struggles · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwxo8i00zysd4e1a7092xu) | | [Payworks](https://www.usedby.ai/companies/payworks.md) | — | Confirmed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/customer-stories/payworks-modernizes-agreement-management-for-payroll-onboarding-with-docusign-iam), captured 2026-11-12 | Usage described by a public source | [Payworks · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdx06ys010ksd4ekhly52h7) | | [Primerica](https://www.usedby.ai/companies/primerica.md) | — | Confirmed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/customer-stories/primerica-partners-with-docusign-to-deliver-high-tech-high-touch-financial-services), captured 2026-11-12 | Usage described by a public source | [Primerica · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwy7s10105sd4edl2imr8a) | | [Goosehead Insurance](https://www.usedby.ai/companies/goosehead-insurance.md) | Insurance & InsurTech | Confirmed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/customer-stories/goosehead-insurance-accelerates-new-business-production-with-docusign-and-salesforce), captured 2026-11-12 | Usage described by a public source | [Goosehead Insurance · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwxhn700zpsd4e8q7rnd4z) | | [Deepgram](https://www.usedby.ai/companies/deepgram.md) | Artificial Intelligence | Declared by the company · checked 2026-11 | On or before November 2026 | Listed as a sub-processor by the company: [deepgram.com](https://deepgram.com/privacy/subprocessors), captured 2026-11-12 | Listed as a sub-processor by the company | [Deepgram · Docusign eSignature claim](https://www.usedby.ai/claims/sp_usage_deepgram_docusign_20261112_mwdb8pvc) | | [Salesforce](https://www.usedby.ai/companies/salesforce.md) | Sales Tech & CRM | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [Salesforce · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpnax00zisd4e6eckpb15) | | [T-Mobile](https://www.usedby.ai/companies/t-mobile.md) | Telecommunications | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [T-Mobile · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpgu500ypsd4eogskpvam) | | [Calendly](https://www.usedby.ai/companies/calendly.md) | HR & Recruiting | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [Calendly · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpkrr00z3sd4e40iyf18v) | | [Canva](https://www.usedby.ai/companies/canva.md) | Marketing Tech | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [Canva · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpl4h00z6sd4e8id1x8xy) | | [United Airlines](https://www.usedby.ai/companies/united-airlines.md) | Airlines & Aviation Services | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [United Airlines · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwplqv00z9sd4e0l6zrxlz) | | [New York Life](https://www.usedby.ai/companies/new-york-life.md) | Insurance & InsurTech | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [New York Life · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpnyx00zlsd4eio0nui41) | | [AAA Washington](https://www.usedby.ai/companies/aaa-washington.md) | — | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [AAA Washington · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpjc400ywsd4e3f4jem1h) | | [Adeva](https://www.usedby.ai/companies/adeva.md) | — | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/customer-stories), captured 2026-11-13 | Listed as a customer by the vendor | [Adeva · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpkei00z0sd4eqxyqzqhv) | | [Celonis](https://www.usedby.ai/companies/celonis.md) | Data & Analytics | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [Celonis · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpmxt00zfsd4eveergrci) | | [First Citizens Bank](https://www.usedby.ai/companies/first-citizens-bank.md) | Banking & Mortgages | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [First Citizens Bank · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwphp300yssd4eg6eri9sc) | | [Kayak](https://www.usedby.ai/companies/kayak.md) | Travel & Hospitality | Observed · checked 2026-11 | — | [docusign.com](https://www.docusign.com/products/electronic-signature), captured 2026-11-13 | Listed as a customer by the vendor | [Kayak · Docusign eSignature claim](https://www.usedby.ai/claims/cmwdwpmck00zcsd4e5oo8nhqr) | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Payworks](https://www.usedby.ai/case-studies/payworks-docusign.md): **41%** Decrease in time to close deals (Vendor case study, captured by usedby 2026-11-12) - [A Better Chance](https://www.usedby.ai/case-studies/a-better-chance-docusign.md): **Seconds** Time to find a specific clause across employee (Vendor case study, captured by usedby 2026-11-12) - [Primerica](https://www.usedby.ai/case-studies/primerica-docusign.md): **23%** Reduction in paper processing (Vendor case study, captured by usedby 2026-11-12) - [Heidrick & Struggles](https://www.usedby.ai/case-studies/heidrick-struggles-docusign.md): **about a week** Time saved per agreement in signature-gathering (Vendor case study, captured by usedby 2026-11-12) - [Goosehead Insurance](https://www.usedby.ai/case-studies/goosehead-insurance-docusign.md): **90%** Improvement in delivery rates with SMS delivery (Vendor case study, captured by usedby 2026-11-12) ## Before you buy usedby has not verified Docusign eSignature’s pricing, security or data terms yet. ## Alternatives Tools of the same or a competing category, from another vendor, ranked by public customers (every proof level, job posts included). - [Harvey](https://www.usedby.ai/tools/harvey.md): 234 public customers, 1 shared with Docusign eSignature. Compare: https://www.usedby.ai/compare/docusign-vs-harvey.md - [Legora](https://www.usedby.ai/tools/legora.md): 122 public customers, 1 shared with Docusign eSignature. Compare: https://www.usedby.ai/compare/docusign-vs-legora.md - [Ironclad](https://www.usedby.ai/tools/ironclad.md): 65 public customers, 2 shared with Docusign eSignature. Compare: https://www.usedby.ai/compare/docusign-vs-ironclad.md - [LegalOn](https://www.usedby.ai/tools/legalon.md): 41 public customers, 0 shared with Docusign eSignature. - [SpotDraft](https://www.usedby.ai/tools/spotdraft.md): 36 public customers, 0 shared with Docusign eSignature. More: https://www.usedby.ai/alternatives/docusign.md ## Frequently asked questions about Docusign eSignature ### Who uses Docusign eSignature? 17 companies use Docusign eSignature (5 confirmed, 1 declared, 11 observed), including A Better Chance, Heidrick & Struggles, and Payworks. ### What results do companies report with Docusign eSignature? Companies that use Docusign eSignature report these results in public case studies. Payworks: decreases the time needed to close deals by 41% (source: [docusign.com](), checked November 12, 2026). A Better Chance: we find it in seconds rather than hours (source: [docusign.com](), checked November 12, 2026). Primerica: completing agreements in less than two hours (source: [docusign.com](), checked November 12, 2026). ### What are the alternatives to Docusign eSignature? Ranked by public customers (every proof level counts, job posts included), the top Docusign eSignature alternatives are Harvey (234 customers, 1 shared), Legora (122 customers, 1 shared), Ironclad (65 customers, 2 shared), and LegalOn (41 customers, 0 shared). [See all Docusign eSignature alternatives](https://www.usedby.ai/alternatives/docusign.md). ### How does usedby know who uses Docusign eSignature, and how current is it? Each company here links to a public page that names it as a Docusign eSignature customer, and each line shows its proof level. A company that declared Docusign eSignature itself is marked Declared. The latest check ran on November 13, 2026. [How usedby collects and checks its data](https://www.usedby.ai/methodology.md). --- Source: https://www.usedby.ai/tools/docusign · How we check: https://www.usedby.ai/methodology