# Who uses Duckie? 18 companies use Duckie on usedby: 4 confirmed, 14 observed and 0 signals. Confirmed or observed customers include Abbiamo, Automox and Grid. Latest check 2026-10-04: 17 of 18 companies checked, from 6 public sources. > AI support agent for SaaS technical support teams - Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md) - Website: [duckie.ai](https://www.duckie.ai/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Abbiamo](https://www.usedby.ai/companies/abbiamo.md) | — | Confirmed | — | [duckie.ai](https://duckie.ai/customers/abbiamo), captured 2026-10-04 | | [Automox](https://www.usedby.ai/companies/automox.md) | Cybersecurity | Confirmed | — | [duckie.ai](https://duckie.ai/customers/automox), captured 2026-10-04 | | [Grid](https://www.usedby.ai/companies/grid.md) | Fintech & Payments | Confirmed | — | [duckie.ai](https://duckie.ai/customers/grid), captured 2026-10-04 | | [Vanquish](https://www.usedby.ai/companies/vanquish.md) | — | Confirmed | — | [duckie.ai](https://duckie.ai/customers/vanquish-trader), captured 2026-10-04 | | [Discord](https://www.usedby.ai/companies/discord.md) | DevTools & Infrastructure | Observed | — | [duckie.ai](https://www.duckie.ai) | | [AvantStay](https://www.usedby.ai/companies/avantstay.md) | Travel & Hospitality | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Collate](https://www.usedby.ai/companies/collate.md) | Data & Analytics | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Dynamic](https://www.usedby.ai/companies/dynamic.md) | Crypto & Web3 | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Freshpaint](https://www.usedby.ai/companies/freshpaint.md) | Marketing Tech | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Mintlify](https://www.usedby.ai/companies/mintlify.md) | DevTools & Infrastructure | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Mudflap](https://www.usedby.ai/companies/mudflap.md) | Fintech & Payments | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [OpenMetadata](https://www.usedby.ai/companies/openmetadata.md) | Data & Analytics | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Prenda](https://www.usedby.ai/companies/prenda.md) | EdTech & E-learning | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Routefusion](https://www.usedby.ai/companies/routefusion.md) | Fintech & Payments | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Snowplow](https://www.usedby.ai/companies/snowplow.md) | Data & Analytics | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Webgility](https://www.usedby.ai/companies/webgility.md) | — | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Vapi](https://www.usedby.ai/companies/vapi.md) | Artificial Intelligence | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Vellum](https://www.usedby.ai/companies/vellum.md) | Artificial Intelligence | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Abbiamo](https://www.usedby.ai/case-studies/abbiamo-duckle.md): **66%** reduction in support cost (Vendor case study, captured by usedby 2026-10-04) ## Before you buy Read on Duckie’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Integrations | Slack, Discord, Gmail, Confluence, Notion, Google Drive, Sentry, Jira, Linear, GitHub, Zendesk, Intercom | [duckie.ai](https://duckie.ai/integrations) | 2026-10-07 | ## Alternatives Tools of the same category, ranked by the customers they share with Duckie. - [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers, 1 shared with Duckie. Compare: https://www.usedby.ai/compare/duckie-vs-sierra.md - [Pylon](https://www.usedby.ai/tools/pylon.md): 35 public customers, 1 shared with Duckie. Compare: https://www.usedby.ai/compare/duckie-vs-pylon.md - [Zendesk AI](https://www.usedby.ai/tools/zendesk-ai.md): 27 public customers, 1 shared with Duckie. Compare: https://www.usedby.ai/compare/duckie-vs-zendesk-ai.md More: https://www.usedby.ai/alternatives/duckie.md --- Source: https://www.usedby.ai/tools/duckie · How we check: https://www.usedby.ai/methodology