# Who uses Duckle? 21 companies use Duckle on usedby: 4 confirmed, 17 observed and 0 signals. 14% of them are in Artificial Intelligence. Confirmed or observed customers include Discord, Slack and Zendesk. Latest check 2026-10-04: 17 of 21 companies checked, from 6 public sources. > AI support agent for SaaS technical support teams - Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md) - Website: [duckie.ai](https://www.duckie.ai/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Discord](https://www.usedby.ai/companies/discord.md) | DevTools & Infrastructure | Observed | — | [duckie.ai](https://www.duckie.ai) | | [Slack](https://www.usedby.ai/companies/slack.md) | DevTools & Infrastructure | Observed | — | [duckie.ai](https://www.duckie.ai) | | [Zendesk](https://www.usedby.ai/companies/zendesk.md) | Sales Tech & CRM | Observed | — | [duckie.ai](https://www.duckie.ai) | | [Abbiamo](https://www.usedby.ai/companies/abbiamo.md) | — | Confirmed | — | [duckie.ai](https://duckie.ai/customers/abbiamo), captured 2026-10-04 | | [Automox](https://www.usedby.ai/companies/automox.md) | — | Confirmed | — | [duckie.ai](https://duckie.ai/customers/automox), captured 2026-10-04 | | [Grid](https://www.usedby.ai/companies/grid.md) | — | Confirmed | — | [duckie.ai](https://duckie.ai/customers/grid), captured 2026-10-04 | | [Vanquish](https://www.usedby.ai/companies/vanquish.md) | — | Confirmed | — | [duckie.ai](https://duckie.ai/customers/vanquish-trader), captured 2026-10-04 | | [AvantStay](https://www.usedby.ai/companies/avantstay.md) | Travel & Hospitality | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Collate](https://www.usedby.ai/companies/collate.md) | — | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Dynamic](https://www.usedby.ai/companies/dynamic.md) | Crypto & Web3 | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Freshpaint](https://www.usedby.ai/companies/freshpaint.md) | — | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Mintlify](https://www.usedby.ai/companies/mintlify.md) | DevTools & Infrastructure | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Mudflap](https://www.usedby.ai/companies/mudflap.md) | — | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [OpenMetadata](https://www.usedby.ai/companies/openmetadata.md) | Data & Analytics | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Prenda](https://www.usedby.ai/companies/prenda.md) | — | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Routefusion](https://www.usedby.ai/companies/routefusion.md) | — | Observed | — | [duckie.ai](https://duckie.ai/), captured 2026-10-04 | | [Snowplow](https://www.usedby.ai/companies/snowplow.md) | Data & Analytics | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Webgility](https://www.usedby.ai/companies/webgility.md) | — | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [VAPI](https://www.usedby.ai/companies/vapi.md) | Artificial Intelligence | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Vellum](https://www.usedby.ai/companies/vellum.md) | Artificial Intelligence | Observed | — | [duckie.ai](https://duckie.ai/customers), captured 2026-10-04 | | [Duckie](https://www.usedby.ai/companies/duckie.md) | Artificial Intelligence | Observed | — | [duckie.ai](https://www.duckie.ai) | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Abbiamo](https://www.usedby.ai/case-studies/abbiamo-duckle.md): **66%** reduction in support cost (Vendor case study, captured by usedby 2026-10-04) ## Before you buy Read on Duckle’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Integrations | Slack, Discord, Gmail, Confluence, Notion, Google Drive, Sentry, Jira, Linear, GitHub, Zendesk, Intercom | [duckie.ai](https://duckie.ai/integrations) | 2026-10-07 | ## Alternatives - [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/duckle-vs-sierra.md - [Cognigy](https://www.usedby.ai/tools/cognigy.md): 58 public customers. Compare: https://www.usedby.ai/compare/cognigy-vs-duckle.md - [Intercom](https://www.usedby.ai/tools/intercom.md): 114 public customers. Compare: https://www.usedby.ai/compare/duckle-vs-intercom.md - [Sanas](https://www.usedby.ai/tools/sanas.md): 48 public customers. Compare: https://www.usedby.ai/compare/duckle-vs-sanas.md - [Talkdesk](https://www.usedby.ai/tools/talkdesk.md): 47 public customers. Compare: https://www.usedby.ai/compare/duckle-vs-talkdesk.md More: https://www.usedby.ai/alternatives/duckle.md --- Source: https://www.usedby.ai/tools/duckle · How we check: https://www.usedby.ai/methodology