# Who uses GitBook? 37 companies use GitBook on usedby: 16 confirmed, 1 declared by the company, 20 observed and 0 signals. Of the 15 with a known size, 60% have more than 1,000 employees. Customers include FedEx, FreedomPay and Frends. Latest check 2026-11-13: 37 of 37 companies checked, from 19 public sources. - Category: [Enterprise search & knowledge](https://www.usedby.ai/tools/category/knowledge-internal-search.md) - Website: [gitbook.com](https://www.gitbook.com/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. The first public proof is a relationship-level date, not an adoption date. Relationship labels describe the source's scope. They do not establish current contract, spend or company-wide deployment. The claim permalink identifies the usedby record; the primary source supports the relationship. These two links provide attribution for a summary. Evidence is selected, not exhaustive; missing evidence or a public archive does not establish that none exists. Relationship-level dates are not verified publication dates of the selected source. | Company | Industry | Proof | First public proof | Source | Relationship | Claim | |---|---|---|---|---|---|---| | [FedEx](https://www.usedby.ai/companies/fedex.md) | Logistics & Supply Chain | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/fedex), captured 2026-11-13 | Usage described by a public source | [FedEx · GitBook claim](https://www.usedby.ai/claims/cmwel60jv00aouc4ytxovm594) | | [FreedomPay](https://www.usedby.ai/companies/freedompay.md) | Fintech & Payments | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/freedompay), captured 2026-11-13 | Usage described by a public source | [FreedomPay · GitBook claim](https://www.usedby.ai/claims/cmwel5w1i00a6uc4yhs3o1208) | | [Frends](https://www.usedby.ai/companies/frends.md) | DevTools & Infrastructure | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/frends), captured 2026-11-13 | Usage described by a public source | [Frends · GitBook claim](https://www.usedby.ai/claims/cmwel7s6k00dyuc4yga4p8b7e) | | [Gantner](https://www.usedby.ai/companies/gantner.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/gantner), captured 2026-11-13 | Usage described by a public source | [Gantner · GitBook claim](https://www.usedby.ai/claims/cmwel7rr100dvuc4yoxlsupb4) | | [Gravitee](https://www.usedby.ai/companies/gravitee.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/gravitee), captured 2026-11-13 | Usage described by a public source | [Gravitee · GitBook claim](https://www.usedby.ai/claims/cmwel6pmq00c2uc4yyjdwbx2q) | | [immedio](https://www.usedby.ai/companies/immedio.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/immedio), captured 2026-11-13 | Usage described by a public source | [immedio · GitBook claim](https://www.usedby.ai/claims/cmweld2dr00evuc4yb8l1q833) | | [Maple Finance](https://www.usedby.ai/companies/maple-finance.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/maple-finance), captured 2026-11-13 | Usage described by a public source | [Maple Finance · GitBook claim](https://www.usedby.ai/claims/cmwel798v00d7uc4yz24p79xw) | | [Mozilla.ai](https://www.usedby.ai/companies/mozilla-ai.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/mozilla.ai), captured 2026-11-13 | Usage described by a public source | [Mozilla.ai · GitBook claim](https://www.usedby.ai/claims/cmwel7udb00e7uc4yd6o0ak5v) | | [Nexthink](https://www.usedby.ai/companies/nexthink.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/nexthink), captured 2026-11-13 | Usage described by a public source | [Nexthink · GitBook claim](https://www.usedby.ai/claims/cmwel604900aluc4yudupki2g) | | [Ninox](https://www.usedby.ai/companies/ninox.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/ninox), captured 2026-11-13 | Usage described by a public source | [Ninox · GitBook claim](https://www.usedby.ai/claims/cmwel7qh300dquc4yhq6xgr7o) | | [Reflag](https://www.usedby.ai/companies/reflag.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/reflag), captured 2026-11-13 | Usage described by a public source | [Reflag · GitBook claim](https://www.usedby.ai/claims/cmwel6jdj00b7uc4yqo786ifu) | | [Sonar](https://www.usedby.ai/companies/sonar.md) | DevTools & Infrastructure | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Usage described by a public source | [Sonar · GitBook claim](https://www.usedby.ai/claims/cmwel5xrk00aduc4y2h7nqbkq) | | [Swarmia](https://www.usedby.ai/companies/swarmia.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/swarmia), captured 2026-11-13 | Usage described by a public source | [Swarmia · GitBook claim](https://www.usedby.ai/claims/cmwel5z1t00ahuc4yskn916qj) | | [Tuum](https://www.usedby.ai/companies/tuum.md) | — | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/tuum), captured 2026-11-13 | Usage described by a public source | [Tuum · GitBook claim](https://www.usedby.ai/claims/cmwel7t2k00e2uc4yz6po2qqg) | | [Verifone](https://www.usedby.ai/companies/verifone.md) | Fintech & Payments | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Usage described by a public source | [Verifone · GitBook claim](https://www.usedby.ai/claims/cmwel5uq500a2uc4ydgfc9k59) | | [bunq](https://www.usedby.ai/companies/bunq.md) | Fintech & Payments | Confirmed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/bunq), captured 2026-11-13 | Usage described by a public source | [bunq · GitBook claim](https://www.usedby.ai/claims/cmwel5whv00a9uc4y82015x8s) | | [Deepgram](https://www.usedby.ai/companies/deepgram.md) | Artificial Intelligence | Declared by the company · checked 2026-11 | On or before November 2026 | Listed as a sub-processor by the company: [deepgram.com](https://deepgram.com/privacy/subprocessors), captured 2026-11-12 | Listed as a sub-processor by the company | [Deepgram · GitBook claim](https://www.usedby.ai/claims/sp_usage_deepgram_gitbook_20261112_mwd8svv3) | | [Amazon](https://www.usedby.ai/companies/amazon.md) | E-commerce & D2C | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Listed as a customer by the vendor | [Amazon · GitBook claim](https://www.usedby.ai/claims/cmwel7bko00dhuc4yc646ay9p) | | [Nvidia](https://www.usedby.ai/companies/nvidia.md) | Semiconductors & Hardware | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Listed as a customer by the vendor | [Nvidia · GitBook claim](https://www.usedby.ai/claims/cmwel6tf500cruc4y5b3iuu7f) | | [Cisco](https://www.usedby.ai/companies/cisco.md) | Telecommunications | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Listed as a customer by the vendor | [Cisco · GitBook claim](https://www.usedby.ai/claims/cmwel61zc00axuc4yw2w5dmb3) | | [Ericsson](https://www.usedby.ai/companies/ericsson.md) | Telecommunications | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Listed as a customer by the vendor | [Ericsson · GitBook claim](https://www.usedby.ai/claims/cmwel610x00aruc4ydw0iigr0) | | [Carta](https://www.usedby.ai/companies/carta.md) | Fintech & Payments | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/customers/verifone), captured 2026-11-13 | Listed as a customer by the vendor | [Carta · GitBook claim](https://www.usedby.ai/claims/cmwel61i300auuc4ytvkw6kw4) | | [Lightspeed](https://www.usedby.ai/companies/lightspeed.md) | E-commerce & D2C | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/enterprise), captured 2026-11-13 | Listed as a customer by the vendor | [Lightspeed · GitBook claim](https://www.usedby.ai/claims/cmwel7b0s00deuc4y5qjild26) | | [Verkada](https://www.usedby.ai/companies/verkada.md) | Physical Security | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Verkada · GitBook claim](https://www.usedby.ai/claims/cmwel6srn00cluc4yd52pn0fn) | | [AB Tasty](https://www.usedby.ai/companies/ab-tasty.md) | Marketing Tech | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [AB Tasty · GitBook claim](https://www.usedby.ai/claims/cmwel6k0n00bduc4yz4hvh88h) | | [Bluebricks](https://www.usedby.ai/companies/bluebricks.md) | — | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Bluebricks · GitBook claim](https://www.usedby.ai/claims/cmwel6l8u00bhuc4yt89kqiox) | | [Channable](https://www.usedby.ai/companies/channable.md) | — | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Channable · GitBook claim](https://www.usedby.ai/claims/cmwel6mfg00bluc4yhzss12i9) | | [Digibee](https://www.usedby.ai/companies/digibee.md) | — | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Digibee · GitBook claim](https://www.usedby.ai/claims/cmwel6uim00cwuc4y3a2jvwm6) | | [Fyxer](https://www.usedby.ai/companies/fyxer.md) | Artificial Intelligence | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Fyxer · GitBook claim](https://www.usedby.ai/claims/cmwel6mzr00bouc4y498ppeti) | | [Gamma](https://www.usedby.ai/companies/gamma.md) | Artificial Intelligence | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Gamma · GitBook claim](https://www.usedby.ai/claims/cmwel6nfr00bruc4yd4w81jne) | | [Gensyn](https://www.usedby.ai/companies/gensyn.md) | — | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Gensyn · GitBook claim](https://www.usedby.ai/claims/cmwel6okg00bvuc4yikqe9e7m) | | [Impact](https://www.usedby.ai/companies/impact.md) | Marketing Tech | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Impact · GitBook claim](https://www.usedby.ai/claims/cmwel6q1000c5uc4y9cso6jst) | | [Make](https://www.usedby.ai/companies/make.md) | — | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Make · GitBook claim](https://www.usedby.ai/claims/cmwel6qx600c9uc4y7ccw0za1) | | [Pylon](https://www.usedby.ai/companies/pylon.md) | Sales Tech & CRM | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Pylon · GitBook claim](https://www.usedby.ai/claims/cmwel6rhz00cduc4ygt0s65go) | | [Snyk](https://www.usedby.ai/companies/snyk.md) | Cybersecurity | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Snyk · GitBook claim](https://www.usedby.ai/claims/cmwel6rxl00cguc4y6ass21gx) | | [Zoom](https://www.usedby.ai/companies/zoom-zoom-us.md) | Workplace Software | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/pricing), captured 2026-11-13 | Listed as a customer by the vendor | [Zoom · GitBook claim](https://www.usedby.ai/claims/cmwel6szl00couc4y63sg03os) | | [n8n](https://www.usedby.ai/companies/n8n.md) | DevTools & Infrastructure | Observed · checked 2026-11 | — | [gitbook.com](https://www.gitbook.com/enterprise), captured 2026-11-13 | Listed as a customer by the vendor | [n8n · GitBook claim](https://www.usedby.ai/claims/cmwel62bk00b0uc4yo7blorw4) | ## By industry and company size Customers per industry, split by employees per company. Every proof level counts, job posts included. A company with no stored size gets its own column, never counted as small. | Industry | Customers | Up to 200 | 201 to 1,000 | Over 1,000 | Size unknown | |---|---|---|---|---|---| | Fintech & Payments | 4 | 0 | 1 | 1 | 2 | | Artificial Intelligence | 3 | 2 | 0 | 0 | 1 | | DevTools & Infrastructure | 3 | 1 | 0 | 0 | 2 | ## Enterprise search & knowledge tools by industry Which Enterprise search & knowledge tools companies use in the industries where GitBook has customers, ranked by companies. - [Enterprise search & knowledge in Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments/knowledge-internal-search.md) (4 GitBook customers in this industry) ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Maple Finance](https://www.usedby.ai/case-studies/maple-finance-gitbook.md): **80%** Share of deposits from partners (Vendor case study, captured by usedby 2026-11-13) - [Swarmia](https://www.usedby.ai/case-studies/swarmia-gitbook.md): **3–4hrs** Time to fully migrate and publish their docs (Vendor case study, captured by usedby 2026-11-13) - [Mozilla.ai](https://www.usedby.ai/case-studies/mozilla-ai-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [Tuum](https://www.usedby.ai/case-studies/tuum-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [Frends](https://www.usedby.ai/case-studies/frends-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [Ninox](https://www.usedby.ai/case-studies/ninox-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [Gravitee](https://www.usedby.ai/case-studies/gravitee-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [Reflag](https://www.usedby.ai/case-studies/reflag-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [FedEx](https://www.usedby.ai/case-studies/fedex-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [Nexthink](https://www.usedby.ai/case-studies/nexthink-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [bunq](https://www.usedby.ai/case-studies/bunq-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) - [FreedomPay](https://www.usedby.ai/case-studies/freedompay-gitbook.md): story without a checked figure. (Vendor case study, captured by usedby 2026-11-13) 12 of 13 stories shown. Every story: https://www.usedby.ai/case-studies ## Before you buy Read on GitBook’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Security | SOC 2 Type II, ISO 27001 | [gitbook.com](https://www.gitbook.com/industries/security) | 2026-11-13 | | Your data | Not used to train models by default. | [gitbook.com](https://www.gitbook.com/industries/security) | 2026-11-13 | | Free trial | Free trial or free plan available. | [gitbook.com](https://www.gitbook.com/pricing) | 2026-11-13 | | Integrations | GitHub, GitLab, Slack, Intercom, Google Analytics, PostHog, Auth0, Okta, Linear, Segment, Jira, HubSpot | [gitbook.com](https://www.gitbook.com/integrations) | 2026-11-13 | | Pricing | Free: $0 /mo; Essential: from $65 per site/month; Ultimate: $249 per site/month; Enterprise: contact sales | [gitbook.com](https://www.gitbook.com/pricing) | 2026-11-13 | ## Alternatives See https://www.usedby.ai/alternatives/gitbook.md ## Frequently asked questions about GitBook ### Who uses GitBook? 37 companies use GitBook (16 confirmed, 1 declared, 20 observed), including FedEx, FreedomPay, and Frends. ### What results do companies report with GitBook? Companies that use GitBook report these results in public case studies. Swarmia: And we were able to move everything in three or four hours (source: [gitbook.com](), checked November 13, 2026). ### How much does GitBook cost? GitBook lists these prices on its own website: Free: $0; Essential: $65; Ultimate: $249; Enterprise: price on request. Source: [gitbook.com](), checked November 13, 2026. ### Is GitBook SOC 2 and ISO 27001 certified? GitBook states on its own website that it holds SOC 2 Type II and ISO 27001. Source: [gitbook.com](), checked November 13, 2026. ### Does GitBook train AI models on customer data? Not by default: GitBook states on its own website that customer data is not used to train AI models by default. Source: [gitbook.com](), checked November 13, 2026. ### Does GitBook integrate with GitHub, GitLab, and Slack? GitBook lists 12 integrations on its own website, including GitHub, GitLab, Slack, Intercom, Google Analytics, and PostHog. Source: [gitbook.com](), checked November 13, 2026. ### Does GitBook have a free trial? GitBook states on its own website that a free trial or a free plan is available. Source: [gitbook.com](), checked November 13, 2026. ### Which industries use GitBook? The industries with the most GitBook customers are Fintech & Payments (4), Artificial Intelligence (3), and DevTools & Infrastructure (3). ### How does usedby know who uses GitBook, and how current is it? Each company here links to a public page that names it as a GitBook customer, and each line shows its proof level. A company that declared GitBook itself is marked Declared. The latest check ran on November 13, 2026. [How usedby collects and checks its data](https://www.usedby.ai/methodology.md). --- Source: https://www.usedby.ai/tools/gitbook · How we check: https://www.usedby.ai/methodology