# Who uses Glia?

10 companies use Glia on usedby: 5 confirmed, 5 observed and 0 signals. Confirmed or observed customers include Bank of Guam, Heartland Credit Union and Live Oak Bank. Latest check 2026-10-08: 10 of 10 companies checked, from 6 public sources.

> Banking AI platform for customer service, agent assistance and outreach at banks and credit unions.

- Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md)
- Website: [glia.com](https://www.glia.com/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Bank of Guam](https://www.usedby.ai/companies/bank-of-guam.md) | — | Confirmed | — | [glia.com](https://www.glia.com/case-study/service-1st), captured 2026-10-08 |
| [Heartland Credit Union](https://www.usedby.ai/companies/heartland-credit-union.md) | — | Confirmed | — | [glia.com](https://www.glia.com/case-study/service-1st), captured 2026-10-08 |
| [Live Oak Bank](https://www.usedby.ai/companies/live-oak-bank.md) | — | Confirmed | — | [glia.com](https://www.glia.com/case-study/live-oak-bank), captured 2026-10-08 |
| [Service 1st Federal Credit Union](https://www.usedby.ai/companies/service-1st-federal-credit-union.md) | — | Confirmed | — | [glia.com](https://www.glia.com/case-study/service-1st), captured 2026-10-08 |
| [Thomaston Savings Bank](https://www.usedby.ai/companies/thomaston-savings-bank.md) | — | Confirmed | — | [glia.com](https://www.glia.com/case-study/thomaston-savings-bank), captured 2026-10-08 |
| [Columbia Bank](https://www.usedby.ai/companies/columbia-bank.md) | — | Observed | — | [glia.com](https://www.glia.com/), captured 2026-10-08 |
| [Fremont Bank](https://www.usedby.ai/companies/fremont-bank.md) | — | Observed | — | [glia.com](https://www.glia.com/), captured 2026-10-08 |
| [Hills Bank](https://www.usedby.ai/companies/hills-bank.md) | — | Observed | — | [glia.com](https://www.glia.com/), captured 2026-10-08 |
| [Liberty Bank](https://www.usedby.ai/companies/liberty-bank.md) | — | Observed | — | [glia.com](https://www.glia.com/), captured 2026-10-08 |
| [Southern Bank](https://www.usedby.ai/companies/southern-bank.md) | — | Observed | — | [glia.com](https://www.glia.com/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [Thomaston Savings Bank](https://www.usedby.ai/case-studies/thomaston-savings-bank-glia.md): **1,440+** Frontline hours saved across digital and voice (Vendor case study, captured by usedby 2026-10-08)
- [Live Oak Bank](https://www.usedby.ai/case-studies/live-oak-bank-glia.md): **793%** Increase in deposit retention, from $1.4M in month (Vendor case study, captured by usedby 2026-10-08)

## Before you buy

usedby has not verified Glia’s pricing, security or data terms yet.

## Alternatives

- [Cognigy](https://www.usedby.ai/tools/cognigy.md): 58 public customers. Compare: https://www.usedby.ai/compare/cognigy-vs-glia.md
- [Intercom](https://www.usedby.ai/tools/intercom.md): 114 public customers. Compare: https://www.usedby.ai/compare/glia-vs-intercom.md
- [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/glia-vs-sierra.md
- [Sanas](https://www.usedby.ai/tools/sanas.md): 48 public customers. Compare: https://www.usedby.ai/compare/glia-vs-sanas.md
- [Talkdesk](https://www.usedby.ai/tools/talkdesk.md): 47 public customers. Compare: https://www.usedby.ai/compare/glia-vs-talkdesk.md

More: https://www.usedby.ai/alternatives/glia.md

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Source: https://www.usedby.ai/tools/glia · How we check: https://www.usedby.ai/methodology