# Who uses Gradient Labs?

17 companies use Gradient Labs on usedby: 9 confirmed, 8 observed and 0 signals. 18% of them are in Fintech & Payments. Confirmed or observed customers include WISE, Digital Bank and Morse. Latest check 2026-10-07: 17 of 17 companies checked, from 10 public sources.

> Compliant AI agents for financial services customer support and operations: disputes, KYC, lending, collections.

- Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md)
- Website: [gradient-labs.ai](https://gradient-labs.ai/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [WISE](https://www.usedby.ai/companies/wise.md) | Fintech & Payments | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/wise), captured 2026-10-07 |
| [Digital Bank](https://www.usedby.ai/companies/digital-bank.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Morse](https://www.usedby.ai/companies/morse.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/morse), captured 2026-10-07 |
| [Plum](https://www.usedby.ai/companies/plum.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/plum), captured 2026-10-07 |
| [Pockit](https://www.usedby.ai/companies/pockit.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/pockit), captured 2026-10-07 |
| [SteadyPay](https://www.usedby.ai/companies/steadypay.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/steadypay), captured 2026-10-07 |
| [Yonder](https://www.usedby.ai/companies/yonder.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/yonder), captured 2026-10-07 |
| [Zego](https://www.usedby.ai/companies/zego.md) | — | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/customers/zego), captured 2026-10-07 |
| [Bondora](https://www.usedby.ai/companies/bondora.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Current](https://www.usedby.ai/companies/current.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [LHV](https://www.usedby.ai/companies/lhv.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Nala](https://www.usedby.ai/companies/nala.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Penfold](https://www.usedby.ai/companies/penfold.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Rain](https://www.usedby.ai/companies/rain.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [STASH](https://www.usedby.ai/companies/stash.md) | — | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Rho](https://www.usedby.ai/companies/rho.md) | Fintech & Payments | Observed | — | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-07 |
| [Sling Money](https://www.usedby.ai/companies/sling-money.md) | Fintech & Payments | Confirmed | — | [gradient-labs.ai](https://gradient-labs.ai/pricing), captured 2026-10-07 |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [SteadyPay](https://www.usedby.ai/case-studies/steadypay-gradient-labs.md): **33,000** AI voice calls per month (Vendor case study, captured by usedby 2026-10-07)
- [Yonder](https://www.usedby.ai/case-studies/yonder-gradient-labs.md): **150%** faster disputes cycle (Vendor case study, captured by usedby 2026-10-07)
- [Plum](https://www.usedby.ai/case-studies/plum-gradient-labs.md): **98.6%** Quality assurance score (Vendor case study, captured by usedby 2026-10-07)

## Before you buy

usedby has not verified Gradient Labs’s pricing, security or data terms yet.

## Alternatives

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- [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/gradient-labs-vs-sierra.md
- [Sanas](https://www.usedby.ai/tools/sanas.md): 48 public customers. Compare: https://www.usedby.ai/compare/gradient-labs-vs-sanas.md
- [Talkdesk](https://www.usedby.ai/tools/talkdesk.md): 47 public customers. Compare: https://www.usedby.ai/compare/gradient-labs-vs-talkdesk.md

More: https://www.usedby.ai/alternatives/gradient-labs.md

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Source: https://www.usedby.ai/tools/gradient-labs · How we check: https://www.usedby.ai/methodology