# Who uses Kore.ai?

36 companies use Kore.ai on usedby: 3 confirmed, 33 observed and 0 signals. 14% of them are in Banking & Mortgages. Confirmed or observed customers include Coca Cola, AIRBUS and AT&T. Latest check 2026-10-02: 11 of 36 companies checked, from 5 public sources.

> Enterprise AI Agents for Work, Service & Process

- Category: [Enterprise AI Platforms](https://www.usedby.ai/tools/category/enterprise-ai-platforms.md)
- Website: [kore.ai](https://www.kore.ai/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Coca Cola](https://www.usedby.ai/companies/coca-cola.md) | Consumer Goods | Observed | — | [kore.ai](https://www.kore.ai/) |
| [AIRBUS](https://www.usedby.ai/companies/airbus.md) | Aerospace & Defense | Observed | — | [kore.ai](https://www.kore.ai/) |
| [AT&T](https://www.usedby.ai/companies/att.md) | Telecommunications | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Ebay](https://www.usedby.ai/companies/ebay.md) | Marketplace | Observed | — | [kore.ai](https://www.kore.ai/), captured 2026-10-02 |
| [LG](https://www.usedby.ai/companies/lg.md) | Consumer Goods | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Morgan Stanley](https://www.usedby.ai/companies/morgan-stanley.md) | Investment & VC | Observed | — | [kore.ai](https://www.kore.ai/), captured 2026-10-02 |
| [Shell](https://www.usedby.ai/companies/shell.md) | Energy, Utilities & Cleantech | Observed | — | [kore.ai](https://www.kore.ai/) |
| [London Stock Exchange](https://www.usedby.ai/companies/london-stock-exchange.md) | Investment & VC | Observed | — | [kore.ai](https://www.kore.ai/) |
| [MetLife](https://www.usedby.ai/companies/metlife.md) | Insurance & InsurTech | Observed | — | [kore.ai](https://www.kore.ai/) |
| [NIPPON STEEL](https://www.usedby.ai/companies/nippon-steel.md) | Manufacturing | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Thomson Reuters](https://www.usedby.ai/companies/thomson-reuters.md) | Legal & Compliance | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Assurant, Inc.](https://www.usedby.ai/companies/assurant.md) | Insurance & InsurTech | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Columbia](https://www.usedby.ai/companies/columbia.md) | Fashion & Apparel | Observed | — | [kore.ai](https://www.kore.ai/) |
| [ENBRIDGE](https://www.usedby.ai/companies/enbridge.md) | Energy, Utilities & Cleantech | Observed | — | [kore.ai](https://www.kore.ai/) |
| [EQUINIX](https://www.usedby.ai/companies/equinix.md) | IT Services & System Integration | Observed | — | [kore.ai](https://www.kore.ai/) |
| [genpact](https://www.usedby.ai/companies/genpact.md) | Management Consulting | Observed | — | [kore.ai](https://www.kore.ai/) |
| [NetApp](https://www.usedby.ai/companies/netapp.md) | Data & Analytics | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Aegon N.V.](https://www.usedby.ai/companies/aegon.md) | Insurance & InsurTech | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Alaska](https://www.usedby.ai/companies/alaska.md) | Airlines & Aviation Services | Observed | — | [kore.ai](https://www.kore.ai/customer-stories), captured 2026-10-02 |
| [Banco Sabadell, S.A.](https://www.usedby.ai/companies/sabadell.md) | Banking & Mortgages | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Bon Secours Mercy](https://www.usedby.ai/companies/bon-secours-mercy.md) | Hospitals & Care Providers | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Huntington](https://www.usedby.ai/companies/huntington.md) | Banking & Mortgages | Observed | — | [kore.ai](https://www.kore.ai/) |
| [mashreq](https://www.usedby.ai/companies/mashreq.md) | Banking & Mortgages | Observed | — | [kore.ai](https://www.kore.ai/customer-stories), captured 2026-10-02 |
| [Mphasis](https://www.usedby.ai/companies/mphasis.md) | IT Services & System Integration | Observed | — | [kore.ai](https://www.kore.ai/) |
| [AMD](https://www.usedby.ai/companies/amd.md) | — | Confirmed | — | [kore.ai](https://www.kore.ai/customer-stories/amd-transforming-global-hr), captured 2026-10-02 |
| [Autodoc](https://www.usedby.ai/companies/autodoc.md) | — | Confirmed | — | [kore.ai](https://www.kore.ai/customer-stories/autodoc-kore-ai-transforming-multilingual-customer-support-with-ai-agents), captured 2026-10-02 |
| [Global travel company](https://www.usedby.ai/companies/global-travel-company.md) | — | Confirmed | — | [kore.ai](https://www.kore.ai/customer-stories/global-travel-company), captured 2026-10-02 |
| [Boardwalk Rental Communities](https://www.usedby.ai/companies/boardwalk-rental-communities.md) | — | Observed | — | [kore.ai](https://www.kore.ai/customer-stories), captured 2026-10-02 |
| [Citi](https://www.usedby.ai/companies/citi.md) | Banking & Mortgages | Observed | — | [kore.ai](https://www.kore.ai/), captured 2026-10-02 |
| [Deutsche Bank](https://www.usedby.ai/companies/deutsche-bank.md) | Banking & Mortgages | Observed | — | [kore.ai](https://www.kore.ai/customer-stories), captured 2026-10-02 |
| [Eli Lilly](https://www.usedby.ai/companies/eli-lilly.md) | — | Observed | — | [kore.ai](https://www.kore.ai/customer-stories), captured 2026-10-02 |
| [NU SKIN](https://www.usedby.ai/companies/nu-skin.md) | Beauty & Cosmetics | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Nable](https://www.usedby.ai/companies/nable.md) | IT Services & System Integration | Observed | — | [kore.ai](https://www.kore.ai/) |
| [altafiber](https://www.usedby.ai/companies/altafiber.md) | Telecommunications | Observed | — | [kore.ai](https://www.kore.ai/) |
| [konvecta](https://www.usedby.ai/companies/konvecta.md) | Energy, Utilities & Cleantech | Observed | — | [kore.ai](https://www.kore.ai/) |
| [Palomar Health](https://www.usedby.ai/companies/palomar-health.md) | Hospitals & Care Providers | Observed | — | [kore.ai](https://www.kore.ai/) |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [Autodoc](https://www.usedby.ai/case-studies/autodoc-kore-ai.md): **30%** reduction in human agent workload (Vendor case study, captured by usedby 2026-10-02)
- [AMD](https://www.usedby.ai/case-studies/amd-kore-ai.md): **80%** HR resolution time reduction (Vendor case study, captured by usedby 2026-10-02)
- [Global travel company](https://www.usedby.ai/case-studies/global-travel-company-kore-ai.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-02)

## Before you buy

Read on Kore.ai’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Security | SOC 2 Type II, PCI DSS, ISO 27001 | [trust.kore.ai](https://trust.kore.ai/) | 2026-10-04 |
| Your data | Not used to train models by default. | [kore.ai](https://www.kore.ai/privacy-policy) | 2026-10-04 |
| Integrations | Google Ads, Gmail, ServiceNow, X (Twitter), Freshdesk, Hubspot, Salesforce, Outlook, Zendesk, SurveyMonkey, Acuity, Asana | [marketplace.kore.ai](https://marketplace.kore.ai/) | 2026-10-04 |

## Alternatives

- [Writer](https://www.usedby.ai/tools/writer.md): 74 public customers. Compare: https://www.usedby.ai/compare/kore-ai-vs-writer.md
- [C3 AI](https://www.usedby.ai/tools/c3-ai.md): 35 public customers. Compare: https://www.usedby.ai/compare/c3-ai-vs-kore-ai.md
- [Palantir AIP](https://www.usedby.ai/tools/palantir-aip.md): 28 public customers. Compare: https://www.usedby.ai/compare/kore-ai-vs-palantir-aip.md
- [Abacus.AI](https://www.usedby.ai/tools/abacus-ai.md): 17 public customers. Compare: https://www.usedby.ai/compare/abacus-ai-vs-kore-ai.md
- [Uniphore](https://www.usedby.ai/tools/uniphore.md): 22 public customers. Compare: https://www.usedby.ai/compare/kore-ai-vs-uniphore.md

More: https://www.usedby.ai/alternatives/kore-ai.md

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Source: https://www.usedby.ai/tools/kore-ai · How we check: https://www.usedby.ai/methodology