# Who uses Listen?

40 companies use Listen on usedby: 13 confirmed, 27 observed and 0 signals. 10% of them are in Fintech & Payments. Confirmed or observed customers include Microsoft, Procter & Gamble and Bain & Company. Latest check 2026-10-02: 28 of 40 companies checked, from 13 public sources.

> Fast, AI-powered user interviews and insights.

- Category: [AI Search & Research](https://www.usedby.ai/tools/category/ai-search-research.md)
- Website: [listenlabs.ai](https://listenlabs.ai/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Microsoft](https://www.usedby.ai/companies/microsoft.md) | IT Services & System Integration | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/microsoft), captured 2026-10-02 |
| [Procter & Gamble](https://www.usedby.ai/companies/procter--gamble.md) | Consumer Goods | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Bain & Company](https://www.usedby.ai/companies/bain-company.md) | Management Consulting | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [BCG](https://www.usedby.ai/companies/bcg.md) | Management Consulting | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [McKinsey & Company](https://www.usedby.ai/companies/mckinsey-company.md) | Management Consulting | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Nbcuniversal](https://www.usedby.ai/companies/nbcuniversal.md) | Media & Publishing | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Nestlé](https://www.usedby.ai/companies/nestl.md) | Consumer Goods | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [Sony](https://www.usedby.ai/companies/sony.md) | Media & Publishing | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Anthropic](https://www.usedby.ai/companies/anthropic.md) | Artificial Intelligence | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/anthropic), captured 2026-10-02 |
| [Canva](https://www.usedby.ai/companies/canva.md) | Marketing Tech | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Levis](https://www.usedby.ai/companies/levis.md) | Fashion & Apparel | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [NBC](https://www.usedby.ai/companies/nbc.md) | Media & Publishing | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Sequoia](https://www.usedby.ai/companies/sequoia.md) | Investment & VC | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Square](https://www.usedby.ai/companies/square.md) | Fintech & Payments | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Apollo.io](https://www.usedby.ai/companies/apolloio.md) | Sales Tech & CRM | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Okta](https://www.usedby.ai/companies/okta.md) | Cybersecurity | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [perplexity](https://www.usedby.ai/companies/perplexity.md) | Artificial Intelligence | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [Robinhood](https://www.usedby.ai/companies/robinhood.md) | Fintech & Payments | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [Skims](https://www.usedby.ai/companies/skims.md) | Fashion & Apparel | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [SoFi](https://www.usedby.ai/companies/sofi.md) | Fintech & Payments | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [UFC](https://www.usedby.ai/companies/ufc.md) | Sports & Fitness | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Replit](https://www.usedby.ai/companies/replit.md) | DevTools & Infrastructure | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [A1Base](https://www.usedby.ai/companies/a1base.md) | — | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/a1base), captured 2026-10-02 |
| [Cognition](https://www.usedby.ai/companies/cognition.md) | — | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/cognition), captured 2026-10-02 |
| [KJT Group](https://www.usedby.ai/companies/kjt-group.md) | — | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/kjt-group), captured 2026-10-02 |
| [McKinney](https://www.usedby.ai/companies/mckinney.md) | — | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/mckinney), captured 2026-10-02 |
| [Monitas](https://www.usedby.ai/companies/monitas.md) | — | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [Sweetgreen](https://www.usedby.ai/companies/sweetgreen.md) | Restaurants & Food Services | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/sweetgreen), captured 2026-10-02 |
| [Bakeful](https://www.usedby.ai/companies/bakeful.md) | — | Observed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [Bissell](https://www.usedby.ai/companies/bissell.md) | — | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [ByteDance](https://www.usedby.ai/companies/bytedance.md) | — | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Collective Health](https://www.usedby.ai/companies/collective-health.md) | HealthTech & Digital Health | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Keurig Dr Pepper](https://www.usedby.ai/companies/keurig-dr-pepper.md) | Consumer Goods | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Morse](https://www.usedby.ai/companies/morse.md) | — | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Synthesia](https://www.usedby.ai/companies/synthesia.md) | Marketing Tech | Observed | — | [listenlabs.ai](https://listenlabs.ai/) |
| [Emeritus](https://www.usedby.ai/companies/emeritus.md) | EdTech & E-learning | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies), captured 2026-10-02 |
| [Simple Modern](https://www.usedby.ai/companies/simple-modern.md) | E-commerce & D2C | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/simple-modern), captured 2026-10-02 |
| [Chubbies](https://www.usedby.ai/companies/chubbies.md) | Fashion & Apparel | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/chubbies), captured 2026-10-02 |
| [Sling Money](https://www.usedby.ai/companies/sling-money.md) | Fintech & Payments | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/sling-money), captured 2026-10-02 |
| [Emerald Research Group](https://www.usedby.ai/companies/emerald-research-group.md) | Marketing Tech | Confirmed | — | [listenlabs.ai](https://listenlabs.ai/case-studies/emerald-research-group) |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [McKinney](https://www.usedby.ai/case-studies/mckinney-listen.md): **15** CFOs and startup founders interviewed in one day (Vendor case study, captured by usedby 2026-10-02)
- [A1Base](https://www.usedby.ai/case-studies/a1base-listen.md): **2-3** Listen Labs tests run every day (Vendor case study, captured by usedby 2026-10-02)
- [Anthropic](https://www.usedby.ai/case-studies/anthropic-listen.md): **100 studies** studies completed in the time it would take to run (Vendor case study, captured by usedby 2026-10-02)
- [Sweetgreen](https://www.usedby.ai/case-studies/sweetgreen-listen.md): **4 days** Time from executive question (Monday) to study (Vendor case study, captured by usedby 2026-10-02)

## Before you buy

Read on Listen’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Security | SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701 | [trust.listenlabs.ai](https://trust.listenlabs.ai/) | 2026-10-04 |
| Your data | Not used to train models by default. | [trust.listenlabs.ai](https://trust.listenlabs.ai/) | 2026-10-04 |

## Alternatives

- [ChatGPT](https://www.usedby.ai/tools/chatgpt.md): 40 public customers. Compare: https://www.usedby.ai/compare/chatgpt-vs-listen.md
- [Claude](https://www.usedby.ai/tools/claude.md): 73 public customers. Compare: https://www.usedby.ai/compare/claude-vs-listen.md
- [Coveo](https://www.usedby.ai/tools/coveo.md): 44 public customers. Compare: https://www.usedby.ai/compare/coveo-vs-listen.md
- [Glean](https://www.usedby.ai/tools/glean.md): 49 public customers. Compare: https://www.usedby.ai/compare/glean-vs-listen.md
- [AlphaSense](https://www.usedby.ai/tools/alphasense.md): 27 public customers. Compare: https://www.usedby.ai/compare/alphasense-vs-listen.md

More: https://www.usedby.ai/alternatives/listen.md

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Source: https://www.usedby.ai/tools/listen · How we check: https://www.usedby.ai/methodology