# Who uses Maven? 23 companies use Maven on usedby: 14 confirmed, 9 observed and 0 signals. 9% of them are in Marketplace. Confirmed or observed customers include Tripadvisor, ClickUp and Thumbtack. Latest check 2026-10-05: 23 of 23 companies checked, from 14 public sources. > Enterprise AI agent platform for customer experience, connected to help desk, CRM and telephony - Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md) - Website: [mavenagi.com](https://www.mavenagi.com/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Tripadvisor](https://www.usedby.ai/companies/tripadvisor.md) | Travel & Hospitality | Observed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-05 | | [ClickUp](https://www.usedby.ai/companies/clickup.md) | DevTools & Infrastructure | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/clickup), captured 2026-10-05 | | [Thumbtack](https://www.usedby.ai/companies/thumbtack.md) | Marketplace | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/thumbtack), captured 2026-10-05 | | [Belfry](https://www.usedby.ai/companies/belfry.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/belfrys), captured 2026-10-05 | | [Check](https://www.usedby.ai/companies/check.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-05 | | [Clio](https://www.usedby.ai/companies/clio.md) | Legal & Compliance | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/clio), captured 2026-10-05 | | [Digital.ai](https://www.usedby.ai/companies/digital-ai.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/digital-ai), captured 2026-10-05 | | [Enumerate](https://www.usedby.ai/companies/enumerate.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-05 | | [Exclaimer](https://www.usedby.ai/companies/exclaimer.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/exclaimer), captured 2026-10-05 | | [K1x](https://www.usedby.ai/companies/k1x.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/k1x), captured 2026-10-05 | | [Mastermind](https://www.usedby.ai/companies/mastermind.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/mastermind), captured 2026-10-05 | | [PapayaPay](https://www.usedby.ai/companies/papayapay.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/papaya), captured 2026-10-05 | | [Quest Software](https://www.usedby.ai/companies/quest-software.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/quest), captured 2026-10-05 | | [Roo](https://www.usedby.ai/companies/roo.md) | — | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/roo), captured 2026-10-05 | | [Bamboo Health](https://www.usedby.ai/companies/bamboo-health.md) | HealthTech & Digital Health | Observed | — | [mavenagi.com](https://www.mavenagi.com/), captured 2026-10-05 | | [Bellfry](https://www.usedby.ai/companies/bellfry.md) | — | Observed | — | [mavenagi.com](https://www.mavenagi.com/), captured 2026-10-05 | | [Impact](https://www.usedby.ai/companies/impact.md) | — | Observed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-05 | | [Qualia](https://www.usedby.ai/companies/qualia.md) | — | Observed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-05 | | [Snapdocs](https://www.usedby.ai/companies/snapdocs.md) | — | Observed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-05 | | [Snapdogs](https://www.usedby.ai/companies/snapdogs.md) | — | Observed | — | [mavenagi.com](https://www.mavenagi.com/), captured 2026-10-05 | | [TiVo](https://www.usedby.ai/companies/tivo.md) | — | Observed | — | [mavenagi.com](https://www.mavenagi.com/), captured 2026-10-05 | | [Tixel](https://www.usedby.ai/companies/tixel.md) | Marketplace | Observed | — | [mavenagi.com](https://www.mavenagi.com/), captured 2026-10-05 | | [Rho](https://www.usedby.ai/companies/rho.md) | Fintech & Payments | Confirmed | — | [mavenagi.com](https://www.mavenagi.com/customer-stories/rho), captured 2026-10-05 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Mastermind](https://www.usedby.ai/case-studies/mastermind-maven.md): **93%** live chat questions answered by Agent Maven (Vendor case study, published 2025-07-28) - [Clio](https://www.usedby.ai/case-studies/clio-maven.md): **80%** Inquiries answered autonomously via chat (Vendor case study, published 2026-02-24) - [ClickUp](https://www.usedby.ai/case-studies/clickup-maven.md): **25%** reduction in ticket volume due to self-serve (Vendor case study, published 2024-06-11) - [PapayaPay](https://www.usedby.ai/case-studies/papaya-pay-maven.md): **90%** inquiries answered autonomously via chat (Vendor case study, published 2025-05-22) - [Digital.ai](https://www.usedby.ai/case-studies/digital-ai-maven.md): story without a checked figure. (Vendor case study, published 2026-06-24) ## Before you buy Read on Maven’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Your data | Not used to train models by default. | [mavenagi.com](https://www.mavenagi.com/features/trust-compliance) | 2026-10-07 | | Data processing terms | A data processing agreement is available. | [mavenagi.com](https://www.mavenagi.com/legal-privacy) | 2026-10-07 | | Integrations | Zendesk, Confluence, Notion, Google Drive | [mavenagi.com](https://www.mavenagi.com/apps/zendesk) | 2026-10-07 | ## Alternatives - [Cognigy](https://www.usedby.ai/tools/cognigy.md): 58 public customers. Compare: https://www.usedby.ai/compare/cognigy-vs-maven.md - [Intercom](https://www.usedby.ai/tools/intercom.md): 114 public customers. Compare: https://www.usedby.ai/compare/intercom-vs-maven.md - [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/maven-vs-sierra.md - [Sanas](https://www.usedby.ai/tools/sanas.md): 48 public customers. Compare: https://www.usedby.ai/compare/maven-vs-sanas.md - [Talkdesk](https://www.usedby.ai/tools/talkdesk.md): 47 public customers. Compare: https://www.usedby.ai/compare/maven-vs-talkdesk.md More: https://www.usedby.ai/alternatives/maven.md --- Source: https://www.usedby.ai/tools/maven · How we check: https://www.usedby.ai/methodology