# Who uses Replicant? 15 companies use Replicant on usedby: 12 confirmed, 3 observed and 0 signals. 7% of them are in HR & Recruiting. Confirmed or observed customers include Doordash, ADP and AAA. Latest check 2026-10-08: 15 of 15 companies checked, from 11 public sources. > AI agents that resolve contact center calls, chats and texts end to end. - Category: [AI Phone Agents](https://www.usedby.ai/tools/category/ai-phone-agents.md) - Website: [replicant.com](https://www.replicant.com/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Doordash](https://www.usedby.ai/companies/doordash.md) | Logistics & Supply Chain | Confirmed | — | [replicant.com](https://replicant.com/customer-stories), captured 2026-10-08 | | [ADP](https://www.usedby.ai/companies/adp.md) | HR & Recruiting | Observed | — | [replicant.com](https://replicant.com/), captured 2026-10-08 | | [AAA](https://www.usedby.ai/companies/aaa.md) | — | Confirmed | — | [replicant.com](https://replicant.com/), captured 2026-10-08 | | [Bulwark Exterminating](https://www.usedby.ai/companies/bulwark-exterminating.md) | — | Confirmed | — | [replicant.com](https://replicant.com/customer-stories), captured 2026-10-08 | | [Bulwark Pest Control](https://www.usedby.ai/companies/bulwark-pest-control.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/bulwark), captured 2026-10-08 | | [Century Support Services](https://www.usedby.ai/companies/century-support-services.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/century-support-services), captured 2026-10-08 | | [CorVel](https://www.usedby.ai/companies/corvel.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/corvel-case-study-2), captured 2026-10-08 | | [ECSI](https://www.usedby.ai/companies/ecsi.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/ecsi), captured 2026-10-08 | | [Evive Brands](https://www.usedby.ai/companies/evive-brands.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/evive), captured 2026-10-08 | | [Fanatics](https://www.usedby.ai/companies/fanatics.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/fanatics), captured 2026-10-08 | | [NJ TRANSIT](https://www.usedby.ai/companies/nj-transit.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/new-jersey-transit), captured 2026-10-08 | | [Southwest Medical Imaging (SMIL)](https://www.usedby.ai/companies/southwest-medical-imaging-smil.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/southwest-medical-imaging), captured 2026-10-08 | | [Sunrun](https://www.usedby.ai/companies/sunrun.md) | — | Confirmed | — | [replicant.com](https://replicant.com/case-studies/sunrun-case-study), captured 2026-10-08 | | [RateQuote Health Insurance](https://www.usedby.ai/companies/ratequote-health-insurance.md) | — | Observed | — | [replicant.com](https://replicant.com/customer-stories), captured 2026-10-08 | | [The General](https://www.usedby.ai/companies/the-general.md) | — | Observed | — | [replicant.com](https://replicant.com/customer-stories), captured 2026-10-08 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [ECSI](https://www.usedby.ai/case-studies/ecsi-replicant.md): **$1.5M** annual savings (Vendor case study, captured by usedby 2026-10-08) - [Century Support Services](https://www.usedby.ai/case-studies/century-support-services-replicant.md): **65%** containment (Vendor case study, captured by usedby 2026-10-08) - [Evive Brands](https://www.usedby.ai/case-studies/evive-brands-replicant.md): **16%** Improvement in agent performance scores (Vendor case study, captured by usedby 2026-10-08) - [CorVel](https://www.usedby.ai/case-studies/corvel-replicant.md): **50%** decrease in FNOL handle time (Vendor case study, captured by usedby 2026-10-08) - [Fanatics](https://www.usedby.ai/case-studies/fanatics-replicant.md): **more than doubled** customer satisfaction scores (Vendor case study, captured by usedby 2026-10-08) - [Bulwark Pest Control](https://www.usedby.ai/case-studies/bulwark-pest-control-replicant.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08) ## Before you buy Read on Replicant’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Security | SOC 2 Type II, PCI DSS, HIPAA | [replicant.com](https://replicant.com/safety-ai-security) | 2026-10-08 | | Your data | Not used to train models by default. | [replicant.com](https://replicant.com/safety-ai-security) | 2026-10-08 | | Integrations | Salesforce, Genesys, Cisco, Zendesk, Ujet, Talkdesk, Stripe, Shopify, ServiceNow, SAP, NICE inContact, Five9 | [replicant.com](https://replicant.com/platform/integrations) | 2026-10-08 | ## Alternatives - [Regal](https://www.usedby.ai/tools/regal.md): 40 public customers. Compare: https://www.usedby.ai/compare/regal-vs-replicant.md - [Retell AI](https://www.usedby.ai/tools/retell-ai.md): 32 public customers. Compare: https://www.usedby.ai/compare/replicant-vs-retell-ai.md More: https://www.usedby.ai/alternatives/replicant.md --- Source: https://www.usedby.ai/tools/replicant · How we check: https://www.usedby.ai/methodology