# Who uses Resolve? 23 companies use Resolve on usedby: 7 confirmed, 16 observed and 0 signals. 13% of them are in Data & Analytics. Confirmed or observed customers include YouTube, Salesforce and Adobe. Latest check 2026-10-04: 20 of 23 companies checked, from 8 public sources. > AI IT support platform for faster incident resolution - Category: [Internal IT Support](https://www.usedby.ai/tools/category/internal-it-support.md) - Website: [resolve.ai](https://resolve.ai/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [YouTube](https://www.usedby.ai/companies/youtube.md) | Streaming & Content | Observed | — | [resolve.ai](https://resolve.ai/customers) | | [Salesforce](https://www.usedby.ai/companies/salesforce.md) | Sales Tech & CRM | Confirmed | — | [resolve.ai](https://resolve.ai/customers/salesforce), captured 2026-10-04 | | [Adobe](https://www.usedby.ai/companies/adobe.md) | Marketing Tech | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Linkedin](https://www.usedby.ai/companies/linkedin.md) | HR & Recruiting | Observed | — | [resolve.ai](https://resolve.ai/customers) | | [X](https://www.usedby.ai/companies/x.md) | Telecommunications | Observed | — | [resolve.ai](https://resolve.ai/customers) | | [Coinbase](https://www.usedby.ai/companies/coinbase.md) | Crypto & Web3 | Confirmed | — | [resolve.ai](https://resolve.ai/customers/coinbase), captured 2026-10-04 | | [Doordash](https://www.usedby.ai/companies/doordash.md) | Logistics & Supply Chain | Confirmed | — | [resolve.ai](https://resolve.ai/customers/doordash), captured 2026-10-04 | | [Autodesk](https://www.usedby.ai/companies/autodesk.md) | DevTools & Infrastructure | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [MongoDB](https://www.usedby.ai/companies/mongodb.md) | Data & Analytics | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Snowflake](https://www.usedby.ai/companies/snowflake.md) | Data & Analytics | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Zscaler](https://www.usedby.ai/companies/zscaler.md) | Cybersecurity | Confirmed | — | [resolve.ai](https://resolve.ai/customers/zscaler), captured 2026-10-04 | | [Eventbrite](https://www.usedby.ai/companies/eventbrite.md) | Marketing Tech | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Robinhood](https://www.usedby.ai/companies/robinhood.md) | Fintech & Payments | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Toast](https://www.usedby.ai/companies/toast.md) | Sales Tech & CRM | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Pinecone](https://www.usedby.ai/companies/pinecone.md) | Data & Analytics | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Gametime](https://www.usedby.ai/companies/gametime.md) | — | Confirmed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [MSCI](https://www.usedby.ai/companies/msci.md) | — | Confirmed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Expedia Group](https://www.usedby.ai/companies/expedia-group.md) | Travel & Hospitality | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Guidewire](https://www.usedby.ai/companies/guidewire.md) | Insurance & InsurTech | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Upwind](https://www.usedby.ai/companies/upwind.md) | Cybersecurity | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Blueground](https://www.usedby.ai/companies/blueground.md) | PropTech & Management | Confirmed | — | [resolve.ai](https://resolve.ai/customers/blueground), captured 2026-10-04 | | [Motive](https://www.usedby.ai/companies/motive.md) | Logistics & Supply Chain | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | | [Abridge](https://www.usedby.ai/companies/abridge.md) | HealthTech & Digital Health | Observed | — | [resolve.ai](https://resolve.ai/customers), captured 2026-10-04 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Blueground](https://www.usedby.ai/case-studies/blueground-resolve.md): **4x** faster root cause analysis (Vendor case study, published 2025-01-10) - [Salesforce](https://www.usedby.ai/case-studies/salesforce-resolve.md): **~60%** reduction in mean time to resolve (MTTR) (Vendor case study, published 2026-04-16) - [Zscaler](https://www.usedby.ai/case-studies/zscaler-resolve.md): **75%** reduction in incident investigation time (Vendor case study, published 2025-12-12) - [Coinbase](https://www.usedby.ai/case-studies/coinbase-resolve.md): **72%** reduction in investigation time (Vendor case study, published 2025-01-10) ## Before you buy Read on Resolve’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Integrations | Google Cloud, Grafana, Kubernetes, Datadog, Github, Splunk, Prometheus, Slack, Amazon Web Services, Notion, Elastic, Dynatrace | [resolve.ai](https://resolve.ai/integrations) | 2026-10-07 | ## Alternatives - [Leena AI](https://www.usedby.ai/tools/leena-ai.md): 47 public customers. Compare: https://www.usedby.ai/compare/leena-ai-vs-resolve.md - [Moveworks](https://www.usedby.ai/tools/moveworks.md): 48 public customers. Compare: https://www.usedby.ai/compare/moveworks-vs-resolve.md More: https://www.usedby.ai/alternatives/resolve.md --- Source: https://www.usedby.ai/tools/resolve · How we check: https://www.usedby.ai/methodology