# Who uses Sanas?

48 companies use Sanas on usedby: 24 confirmed, 24 observed and 0 signals. 8% of them are in Telecommunications. Confirmed or observed customers include Amazon, Vanguard and Zoom. Latest check 2026-10-08: 48 of 48 companies checked, from 23 public sources.

> Real-time speech AI for contact centers: accent translation, language translation and noise cancellation.

- Category: [Customer Service Automation](https://www.usedby.ai/tools/category/customer-service-automation.md)
- Website: [sanas.ai](https://www.sanas.ai/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Amazon](https://www.usedby.ai/companies/amazon.md) | E-commerce & D2C | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Vanguard](https://www.usedby.ai/companies/vanguard.md) | Investment & VC | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Zoom](https://www.usedby.ai/companies/zoom.md) | Telecommunications | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Comcast](https://www.usedby.ai/companies/comcast.md) | Telecommunications | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Robinhood](https://www.usedby.ai/companies/robinhood.md) | Fintech & Payments | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/robinhood), captured 2026-10-08 |
| [SoFi](https://www.usedby.ai/companies/sofi.md) | Fintech & Payments | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/sofi), captured 2026-10-08 |
| [Five9](https://www.usedby.ai/companies/five9.md) | Telecommunications | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Huntington](https://www.usedby.ai/companies/huntington.md) | Banking & Mortgages | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Alorica](https://www.usedby.ai/companies/alorica.md) | HR & Recruiting | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/alorica), captured 2026-10-08 |
| [Alta Resources](https://www.usedby.ai/companies/alta-resources.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/testimonials), captured 2026-10-08 |
| [Concora Credit](https://www.usedby.ai/companies/concora-credit.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/concora-credit), captured 2026-10-08 |
| [Convey Health Solutions](https://www.usedby.ai/companies/convey-health-solutions.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/convey-health-solutions), captured 2026-10-08 |
| [DeliverThat](https://www.usedby.ai/companies/deliverthat.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/deliverthat), captured 2026-10-08 |
| [Entrata](https://www.usedby.ai/companies/entrata.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/entrata), captured 2026-10-08 |
| [Global Strategic](https://www.usedby.ai/companies/global-strategic.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/global-strategic), captured 2026-10-08 |
| [Great Wolf Resorts](https://www.usedby.ai/companies/great-wolf-resorts.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/great-wolf-resorts), captured 2026-10-08 |
| [ibex](https://www.usedby.ai/companies/ibex.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/testimonials), captured 2026-10-08 |
| [isolved](https://www.usedby.ai/companies/isolved.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/isolved), captured 2026-10-08 |
| [Konecta](https://www.usedby.ai/companies/konecta.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/konecta), captured 2026-10-08 |
| [OnCourse Home Solutions](https://www.usedby.ai/companies/oncourse-home-solutions.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/oncourse-home-solutions), captured 2026-10-08 |
| [Onity Group](https://www.usedby.ai/companies/onity-group.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/onity-group), captured 2026-10-08 |
| [Qualfon](https://www.usedby.ai/companies/qualfon.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/qualfon), captured 2026-10-08 |
| [Staysure](https://www.usedby.ai/companies/staysure.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/staysure), captured 2026-10-08 |
| [Telarus](https://www.usedby.ai/companies/telarus.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [TP](https://www.usedby.ai/companies/tp.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/tp), captured 2026-10-08 |
| [Trajector](https://www.usedby.ai/companies/trajector.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/trajector), captured 2026-10-08 |
| [Transparent BPO](https://www.usedby.ai/companies/transparent-bpo.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/testimonials), captured 2026-10-08 |
| [Trueshore](https://www.usedby.ai/companies/trueshore.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/trueshore), captured 2026-10-08 |
| [Ubiquity](https://www.usedby.ai/companies/ubiquity.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/ubiquity), captured 2026-10-08 |
| [Wyndham](https://www.usedby.ai/companies/wyndham.md) | — | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/wyndham-hotels), captured 2026-10-08 |
| [Bridgepoint](https://www.usedby.ai/companies/bridgepoint.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Capita](https://www.usedby.ai/companies/capita.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Cigna](https://www.usedby.ai/companies/cigna.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Concentrix](https://www.usedby.ai/companies/concentrix.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Genesys](https://www.usedby.ai/companies/genesys.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Glowtouch](https://www.usedby.ai/companies/glowtouch.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Guardian](https://www.usedby.ai/companies/guardian.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Hansa](https://www.usedby.ai/companies/hansa.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [iEnergizer](https://www.usedby.ai/companies/ienergizer.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [iQor](https://www.usedby.ai/companies/iqor.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Sandler Partners](https://www.usedby.ai/companies/sandler-partners.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Synergizer](https://www.usedby.ai/companies/synergizer.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Talkdesk](https://www.usedby.ai/companies/talkdesk.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Transcom](https://www.usedby.ai/companies/transcom.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [UnitedHealth Group](https://www.usedby.ai/companies/unitedhealth-group.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [VXI](https://www.usedby.ai/companies/vxi.md) | — | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [WiPro](https://www.usedby.ai/companies/wipro.md) | IT Services & System Integration | Observed | — | [sanas.ai](https://www.sanas.ai/customer-stories), captured 2026-10-08 |
| [Nice](https://www.usedby.ai/companies/nice.md) | Telecommunications | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [TP](https://www.usedby.ai/case-studies/tp-sanas.md): **22%** increase in CSAT (Vendor case study, published 2026-09-04)
- [Wyndham](https://www.usedby.ai/case-studies/wyndham-hotels-resorts-sanas.md): **50%** increase in converting hotel bookings (Vendor case study, published 2026-09-04)
- [OnCourse Home Solutions](https://www.usedby.ai/case-studies/oncourse-home-solutions-sanas.md): **+75%** Relative improvement in inbound sales conversion (Vendor case study, published 2026-08-25)
- [Ubiquity](https://www.usedby.ai/case-studies/ubiquity-sanas.md): **140 seats** Seats on Sanas by April 2026 (Vendor case study, published 2026-10-06)
- [Konecta](https://www.usedby.ai/case-studies/konecta-sanas.md): **800** Speech Enhancement licenses confirmed for South (Vendor case study, published 2026-10-05)
- [Qualfon](https://www.usedby.ai/case-studies/qualfon-sanas.md): **About 3,000** agents covered by Sanas on Qualfon's largest (Vendor case study, published 2026-10-05)
- [Concora Credit](https://www.usedby.ai/case-studies/concora-credit-sanas.md): **500+** agents working with Sanas across the two BPO (Vendor case study, published 2026-10-05)
- [Onity Group](https://www.usedby.ai/case-studies/onity-group-sanas.md): **350** Users live on Sanas Accent Translation by April (Vendor case study, published 2026-10-05)
- [Trueshore](https://www.usedby.ai/case-studies/trueshore-sanas.md): **about seven points** First-call resolution gain for the Sanas group (Vendor case study, published 2026-10-05)
- [Alorica](https://www.usedby.ai/case-studies/alorica-sanas.md): story without a checked figure. (Vendor case study, published 2026-08-25)
- [SoFi](https://www.usedby.ai/case-studies/sofi-sanas.md): story without a checked figure. (Vendor case study, published 2026-08-25)
- [Global Strategic](https://www.usedby.ai/case-studies/global-strategic-business-process-solutions-sanas.md): story without a checked figure. (Vendor case study, published 2026-10-05)

12 of 16 stories shown. Every story: https://www.usedby.ai/case-studies

## Before you buy

Read on Sanas’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Security | PCI DSS, HIPAA, SOC 2 (type not stated), ISO 27001, CSA STAR, HITRUST | [trust.sanas.ai](https://trust.sanas.ai/) | 2026-10-08 |
| Data processing terms | A data processing agreement is available. | [sanas.ai](https://www.sanas.ai/data-processing-agreement) | 2026-10-08 |
| Integrations | Genesys, Five9, NICE, Avaya, Zoom | [sanas.ai](https://www.sanas.ai/integrations) | 2026-10-08 |
| Languages | Danish, Dutch, English, Finnish, French, French (Canadian), German, Italian, Polish, Portuguese, Portuguese (Brazilian), Spanish and 2 more | [sanas.ai](https://www.sanas.ai/) | 2026-10-08 |

## Alternatives

- [Sierra](https://www.usedby.ai/tools/sierra.md): 50 public customers. Compare: https://www.usedby.ai/compare/sanas-vs-sierra.md
- [Intercom](https://www.usedby.ai/tools/intercom.md): 114 public customers. Compare: https://www.usedby.ai/compare/intercom-vs-sanas.md
- [Cognigy](https://www.usedby.ai/tools/cognigy.md): 58 public customers. Compare: https://www.usedby.ai/compare/cognigy-vs-sanas.md
- [Talkdesk](https://www.usedby.ai/tools/talkdesk.md): 47 public customers. Compare: https://www.usedby.ai/compare/sanas-vs-talkdesk.md
- [Assembled](https://www.usedby.ai/tools/assembled.md): 39 public customers. Compare: https://www.usedby.ai/compare/assembled-vs-sanas.md

More: https://www.usedby.ai/alternatives/sanas.md

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Source: https://www.usedby.ai/tools/sanas · How we check: https://www.usedby.ai/methodology