# Who uses Tidio? 46 companies use Tidio on usedby: 38 confirmed, 8 observed and 0 signals. 7% of them are in Fashion & Apparel. Confirmed or observed customers include Jaguar, Lacoste and Under Armour. Latest check 2026-10-03: 44 of 46 companies checked, from 15 public sources. > AI-powered customer support tool - Category: [Chatbots & Live Chat](https://www.usedby.ai/tools/category/chatbots-live-chat.md) - Website: [tidio.com](https://www.tidio.com/fr/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Jaguar](https://www.usedby.ai/companies/jaguar.md) | Automotive Manufacturing | Observed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [Lacoste](https://www.usedby.ai/companies/lacoste.md) | Fashion & Apparel | Observed | — | [tidio.com](https://www.tidio.com/fr//customers) | | [Under Armour](https://www.usedby.ai/companies/under-armour.md) | Fashion & Apparel | Observed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [ADT](https://www.usedby.ai/companies/adt.md) | Cybersecurity | Confirmed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [Stanley](https://www.usedby.ai/companies/stanley.md) | Consumer Goods | Observed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [Adjoe](https://www.usedby.ai/companies/adjoe.md) | Advertising & AdTech | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [ADT Security](https://www.usedby.ai/companies/adt-security.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/adt-security/), captured 2026-10-03 | | [Axioma](https://www.usedby.ai/companies/axioma.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/axioma/), captured 2026-10-03 | | [Bella Sante](https://www.usedby.ai/companies/bella-sante.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/bella-sante/), captured 2026-10-03 | | [Blue Bombers](https://www.usedby.ai/companies/blue-bombers.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Borrowell](https://www.usedby.ai/companies/borrowell.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/cove/), captured 2026-10-03 | | [Burker](https://www.usedby.ai/companies/burker.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/burker/), captured 2026-10-03 | | [Clarion Safety](https://www.usedby.ai/companies/clarion-safety.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Cove](https://www.usedby.ai/companies/cove.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/endeksa/), captured 2026-10-03 | | [Curate Health](https://www.usedby.ai/companies/curate-health.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Dominius](https://www.usedby.ai/companies/dominius.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Educator Collars](https://www.usedby.ai/companies/educator-collars.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [GameBoost](https://www.usedby.ai/companies/gameboost.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Global travel company](https://www.usedby.ai/companies/global-travel-company.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [HairMax](https://www.usedby.ai/companies/hairmax.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Integratec](https://www.usedby.ai/companies/integratec.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/integratec/), captured 2026-10-03 | | [Jiffy](https://www.usedby.ai/companies/jiffy.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [MattressNextDay](https://www.usedby.ai/companies/mattressnextday.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/mattressnextday/), captured 2026-10-03 | | [MonsterTires](https://www.usedby.ai/companies/monstertires.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [NUU Mobile](https://www.usedby.ai/companies/nuu-mobile.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Olivia Bottega](https://www.usedby.ai/companies/olivia-bottega.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Pastreez](https://www.usedby.ai/companies/pastreez.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/pastreez/), captured 2026-10-03 | | [Praktiker](https://www.usedby.ai/companies/praktiker.md) | Retail | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Procosmet](https://www.usedby.ai/companies/procosmet.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/procosmet/), captured 2026-10-03 | | [Rapyd](https://www.usedby.ai/companies/rapyd.md) | Fintech & Payments | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Renovate Direct](https://www.usedby.ai/companies/renovate-direct.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Secureframe](https://www.usedby.ai/companies/secureframe.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/secureframe/), captured 2026-10-03 | | [Skinshop](https://www.usedby.ai/companies/skinshop.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Sound Royalties](https://www.usedby.ai/companies/sound-royalties.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Stormline](https://www.usedby.ai/companies/stormline.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Suitor](https://www.usedby.ai/companies/suitor.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Tailfin](https://www.usedby.ai/companies/tailfin.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [The Muzzle Movement](https://www.usedby.ai/companies/the-muzzle-movement.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Tide](https://www.usedby.ai/companies/tide.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Your KAYA](https://www.usedby.ai/companies/your-kaya.md) | — | Confirmed | — | [tidio.com](https://www.tidio.com/customers/), captured 2026-10-03 | | [Dermalogica](https://www.usedby.ai/companies/dermalogica.md) | Beauty & Cosmetics | Observed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [The Body Shop](https://www.usedby.ai/companies/the-body-shop.md) | Beauty & Cosmetics | Observed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [Gecko hospitality](https://www.usedby.ai/companies/gecko-hospitality.md) | HR & Recruiting | Confirmed | — | [tidio.com](https://www.tidio.com/customers/gecko-hospitality/), captured 2026-10-03 | | [Wasatch group](https://www.usedby.ai/companies/wasatch-group.md) | Real Estate Assets | Observed | — | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-03 | | [Endeksa](https://www.usedby.ai/companies/endeksa.md) | PropTech & Management | Confirmed | — | [tidio.com](https://www.tidio.com/customers/endeksa/), captured 2026-10-03 | | [Ninja transfers](https://www.usedby.ai/companies/ninja-transfers.md) | Fashion & Apparel | Observed | — | [tidio.com](https://www.tidio.com/fr//customers) | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Secureframe](https://www.usedby.ai/case-studies/secureframe-tidio.md): **59%** resolution rate (conversations automated by Lyro) (Vendor case study, published 2026-03-24) - [MattressNextDay](https://www.usedby.ai/case-studies/mattressnextday-tidio.md): **73%** conversations automated with Lyro AI Agent (Vendor case study, published 2026-03-23) - [Burker](https://www.usedby.ai/case-studies/burker-tidio.md): **~80%** Lyro resolution rate (April) (Vendor case study, published 2026-05-20) - [Procosmet](https://www.usedby.ai/case-studies/procosmet-tidio.md): **27%** increase in conversion rates (Vendor case study, published 2026-03-30) - [Bella Sante](https://www.usedby.ai/case-studies/bella-sante-tidio.md): **75%** of live chat conversations automated with Lyro (Vendor case study, published 2026-03-27) - [Gecko hospitality](https://www.usedby.ai/case-studies/gecko-hospitality-tidio.md): **99.9%** decrease in time taken to send the CV to their recruiter (Vendor case study, published 2026-03-30) - [Integratec](https://www.usedby.ai/case-studies/integratec-tidio.md): **25%** increase in qualified leads from website chat (Vendor case study, published 2026-03-24) ## Before you buy Read on Tidio’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Free trial | Free trial or free plan available. | [tidio.com](https://www.tidio.com/pricing/) | 2026-10-04 | | Integrations | Salesforce, Zendesk, Shopify, Instagram, Messenger (Meta), WhatsApp, WordPress, Zapier, Tidio OpenAPI, ActiveCampaign, Asana, Adobe Commerce (Magento) | [tidio.com](https://www.tidio.com/integrations/) | 2026-10-04 | ## Alternatives - [Live Person](https://www.usedby.ai/tools/live-person.md): 41 public customers. Compare: https://www.usedby.ai/compare/live-person-vs-tidio.md - [Gupshup](https://www.usedby.ai/tools/gupshup.md): 34 public customers. Compare: https://www.usedby.ai/compare/gupshup-vs-tidio.md - [Blip](https://www.usedby.ai/tools/blip.md): 28 public customers. Compare: https://www.usedby.ai/compare/blip-vs-tidio.md - [Yellow.ai](https://www.usedby.ai/tools/yellow-ai.md): 27 public customers. Compare: https://www.usedby.ai/compare/tidio-vs-yellow-ai.md - [Rasa](https://www.usedby.ai/tools/rasa.md): 17 public customers. Compare: https://www.usedby.ai/compare/rasa-vs-tidio.md More: https://www.usedby.ai/alternatives/tidio.md --- Source: https://www.usedby.ai/tools/tidio · How we check: https://www.usedby.ai/methodology