# Who uses Uniphore? 22 companies use Uniphore on usedby: 9 confirmed, 13 observed and 0 signals. 14% of them are in IT Services & System Integration. Confirmed or observed customers include Atlassian, HP and KPMG. Latest check 2026-10-08: 22 of 22 companies checked, from 7 public sources. > Business AI Cloud: enterprise platform for agents, models, knowledge and data, rooted in contact center AI. - Category: [Enterprise AI Platforms](https://www.usedby.ai/tools/category/enterprise-ai-platforms.md) - Website: [uniphore.com](https://www.uniphore.com/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [Atlassian](https://www.usedby.ai/companies/atlassian.md) | DevTools & Infrastructure | Confirmed | — | [uniphore.com](https://www.uniphore.com/customers/atlassian/), captured 2026-10-08 | | [HP](https://www.usedby.ai/companies/hp.md) | IT Services & System Integration | Confirmed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | | [KPMG](https://www.usedby.ai/companies/kpmg.md) | Accounting & Audit | Confirmed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | | [Accenture](https://www.usedby.ai/companies/accenture.md) | IT Services & System Integration | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [AT&T](https://www.usedby.ai/companies/att.md) | Telecommunications | Observed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | | [Dell](https://www.usedby.ai/companies/dell.md) | IT Services & System Integration | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Sony](https://www.usedby.ai/companies/sony.md) | Media & Publishing | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Autodesk](https://www.usedby.ai/companies/autodesk.md) | DevTools & Infrastructure | Confirmed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | | [Priceline](https://www.usedby.ai/companies/priceline.md) | Travel & Hospitality | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Skechers](https://www.usedby.ai/companies/skechers.md) | Fashion & Apparel | Confirmed | — | [uniphore.com](https://www.uniphore.com/customers/skechers/), captured 2026-10-08 | | [Allstate](https://www.usedby.ai/companies/allstate.md) | Insurance & InsurTech | Confirmed | — | [uniphore.com](https://www.uniphore.com/customers/allstate/), captured 2026-10-08 | | [General Insurance](https://www.usedby.ai/companies/general-insurance.md) | — | Confirmed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [PSE](https://www.usedby.ai/companies/pse.md) | — | Confirmed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Velera](https://www.usedby.ai/companies/velera.md) | — | Confirmed | — | [uniphore.com](https://www.uniphore.com/customers/velera/), captured 2026-10-08 | | [Blue Cross Blue Shield](https://www.usedby.ai/companies/blue-cross-blue-shield.md) | — | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Condé Nast](https://www.usedby.ai/companies/conde-nast.md) | Media & Publishing | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [DIRECTV](https://www.usedby.ai/companies/directv.md) | Telecommunications | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Farmers Insurance](https://www.usedby.ai/companies/farmers-insurance.md) | — | Observed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | | [Hertz](https://www.usedby.ai/companies/hertz.md) | Travel & Hospitality | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Konecta](https://www.usedby.ai/companies/konecta.md) | — | Observed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | | [Quicken](https://www.usedby.ai/companies/quicken.md) | — | Observed | — | [uniphore.com](https://www.uniphore.com/customers/), captured 2026-10-08 | | [Rackspace Technology](https://www.usedby.ai/companies/rackspace-technology.md) | — | Observed | — | [uniphore.com](https://www.uniphore.com/), captured 2026-10-08 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Velera](https://www.usedby.ai/case-studies/velera-uniphore.md): **30%** Reduction in hold times (Vendor case study, published 2026-04-15) - [Atlassian](https://www.usedby.ai/case-studies/atlassian-uniphore.md): **65%** Decrease in audience creation time (Vendor case study, published 2026-04-15) - [Allstate](https://www.usedby.ai/case-studies/allstate-uniphore.md): **48%** Containment rate (Vendor case study, published 2026-04-15) ## Before you buy Read on Uniphore’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Data processing terms | A data processing agreement is available. | [uniphore.com](https://www.uniphore.com/legal/dpa/) | 2026-10-08 | ## Alternatives - [Writer](https://www.usedby.ai/tools/writer.md): 74 public customers. Compare: https://www.usedby.ai/compare/uniphore-vs-writer.md - [Kore.ai](https://www.usedby.ai/tools/kore-ai.md): 36 public customers. Compare: https://www.usedby.ai/compare/kore-ai-vs-uniphore.md - [C3 AI](https://www.usedby.ai/tools/c3-ai.md): 35 public customers. Compare: https://www.usedby.ai/compare/c3-ai-vs-uniphore.md - [Palantir AIP](https://www.usedby.ai/tools/palantir-aip.md): 28 public customers. Compare: https://www.usedby.ai/compare/palantir-aip-vs-uniphore.md - [Abacus.AI](https://www.usedby.ai/tools/abacus-ai.md): 17 public customers. Compare: https://www.usedby.ai/compare/abacus-ai-vs-uniphore.md More: https://www.usedby.ai/alternatives/uniphore.md --- Source: https://www.usedby.ai/tools/uniphore · How we check: https://www.usedby.ai/methodology