# Who uses Unstructured?

7 companies use Unstructured on usedby: 1 confirmed, 6 observed and 0 signals. 43% of them are in Banking & Mortgages. Confirmed or observed customers include Amazon, Google and JPMorgan Chase. Latest check 2026-10-06: 7 of 7 companies checked, from 1 public source.

> Turns 65+ file types of unstructured enterprise documents into clean, structured data ready for LLMs and agents.

- Category: [Document & Process Intelligence](https://www.usedby.ai/tools/category/document-process-intelligence.md)
- Website: [unstructured.io](https://unstructured.io/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Amazon](https://www.usedby.ai/companies/amazon.md) | E-commerce & D2C | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [Google](https://www.usedby.ai/companies/google.md) | Artificial Intelligence | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [JPMorgan Chase](https://www.usedby.ai/companies/jpmorgan-chase.md) | Banking & Mortgages | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [SAP](https://www.usedby.ai/companies/sap.md) | IT Services & System Integration | Confirmed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [Bank of America](https://www.usedby.ai/companies/bank-of-america.md) | Banking & Mortgages | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [Citibank](https://www.usedby.ai/companies/citibank.md) | Banking & Mortgages | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [Humana](https://www.usedby.ai/companies/humana.md) | Insurance & InsurTech | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |

## Before you buy

Read on Unstructured’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Security | SOC 2 Type II, ISO 27001, HIPAA | [trust.unstructured.io](https://trust.unstructured.io/) | 2026-10-08 |
| Free trial | Free trial or free plan available. | [unstructured.io](https://unstructured.io/pricing) | 2026-10-08 |

## Alternatives

- [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md): 48 public customers. Compare: https://www.usedby.ai/compare/llamaindex-vs-unstructured.md
- [Rossum](https://www.usedby.ai/tools/rossum.md): 41 public customers. Compare: https://www.usedby.ai/compare/rossum-vs-unstructured.md

More: https://www.usedby.ai/alternatives/unstructured.md

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Source: https://www.usedby.ai/tools/unstructured · How we check: https://www.usedby.ai/methodology