# Who uses Vapi?

10 companies use Vapi on usedby: 6 confirmed, 4 observed and 0 signals. 10% of them are in Construction. Confirmed or observed customers include Intuit, New York Life and ServiceTitan. Latest check 2026-10-08: 10 of 10 companies checked, from 8 public sources.

> Developer platform to build, test and deploy voice AI agents for phone and web at enterprise scale.

- Category: [AI Phone Agents](https://www.usedby.ai/tools/category/ai-phone-agents.md)
- Website: [vapi.ai](https://vapi.ai/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date.

| Company | Industry | Proof | First public proof | Source |
|---|---|---|---|---|
| [Intuit](https://www.usedby.ai/companies/intuit.md) | Fintech & Payments | Observed | — | [vapi.ai](https://vapi.ai/pricing), captured 2026-10-08 |
| [New York Life](https://www.usedby.ai/companies/new-york-life.md) | Insurance & InsurTech | Observed | — | [vapi.ai](https://vapi.ai/pricing), captured 2026-10-08 |
| [ServiceTitan](https://www.usedby.ai/companies/servicetitan.md) | Construction | Observed | — | [vapi.ai](https://vapi.ai/pricing), captured 2026-10-08 |
| [Mindtickle](https://www.usedby.ai/companies/mindtickle.md) | Sales Tech & CRM | Observed | — | [vapi.ai](https://vapi.ai/customers), captured 2026-10-08 |
| [Amazon Ring](https://www.usedby.ai/companies/amazon-ring.md) | — | Confirmed | — | [vapi.ai](https://vapi.ai/customers/amazon-ring), captured 2026-10-08 |
| [Fleetworks](https://www.usedby.ai/companies/fleetworks.md) | — | Confirmed | — | [vapi.ai](https://vapi.ai/customers/fleetworks), captured 2026-10-08 |
| [Instawork](https://www.usedby.ai/companies/instawork.md) | — | Confirmed | — | [vapi.ai](https://vapi.ai/customers/instawork), captured 2026-10-08 |
| [Kavak](https://www.usedby.ai/companies/kavak.md) | — | Confirmed | — | [vapi.ai](https://vapi.ai/customers), captured 2026-10-08 |
| [Spring Venture Group](https://www.usedby.ai/companies/spring-venture-group.md) | — | Confirmed | — | [vapi.ai](https://vapi.ai/customers/spring-venture-group), captured 2026-10-08 |
| [Unity AI](https://www.usedby.ai/companies/unity-ai.md) | — | Confirmed | — | [vapi.ai](https://vapi.ai/customers/unity-ai), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [Fleetworks](https://www.usedby.ai/case-studies/fleetworks-vapi.md): **100+** Engineering hours saved per month (Vendor case study, captured by usedby 2026-10-08)
- [Instawork](https://www.usedby.ai/case-studies/instawork-vapi.md): **50x** increase in screenings (Vendor case study, captured by usedby 2026-10-08)
- [Amazon Ring](https://www.usedby.ai/case-studies/amazon-ring-vapi.md): **2 weeks** time from zero to production (Vendor case study, captured by usedby 2026-10-08)

## Before you buy

Read on Vapi’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Data processing terms | A data processing agreement is available. | [security.vapi.ai](https://security.vapi.ai/) | 2026-10-08 |
| Free trial | Free trial or free plan available. | [vapi.ai](https://vapi.ai/pricing) | 2026-10-08 |
| Pricing | No Success Package: $0 to start; Core: $29 / month; Pro: $999 /mo minimum; Premier: contact sales | [vapi.ai](https://vapi.ai/pricing) | 2026-10-08 |

## Alternatives

- [Regal](https://www.usedby.ai/tools/regal.md): 40 public customers. Compare: https://www.usedby.ai/compare/regal-vs-vapi.md

More: https://www.usedby.ai/alternatives/vapi.md

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Source: https://www.usedby.ai/tools/vapi · How we check: https://www.usedby.ai/methodology