# Who uses Within (formerly Klarity)? 16 companies use Within (formerly Klarity) on usedby: 5 confirmed, 11 observed and 0 signals. 13% of them are in Fintech & Payments. Confirmed or observed customers include OpenAI, Intuit and Salesforce. Latest check 2026-10-08: 16 of 16 companies checked, from 7 public sources. > Maps how work actually happens across teams and builds workflows shared by people and AI agents. - Category: [Document & Process Intelligence](https://www.usedby.ai/tools/category/document-process-intelligence.md) - Website: [within.ai](https://www.within.ai/) ## Customers Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is the first public page we found, not an adoption date. | Company | Industry | Proof | First public proof | Source | |---|---|---|---|---| | [OpenAI](https://www.usedby.ai/companies/openai.md) | Artificial Intelligence | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Intuit](https://www.usedby.ai/companies/intuit.md) | Fintech & Payments | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Salesforce](https://www.usedby.ai/companies/salesforce.md) | Sales Tech & CRM | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Uber](https://www.usedby.ai/companies/uber.md) | Mobility & Ride-hailing | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Doordash](https://www.usedby.ai/companies/doordash.md) | Logistics & Supply Chain | Confirmed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [ServiceNow](https://www.usedby.ai/companies/servicenow.md) | IT Services & System Integration | Confirmed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Stripe](https://www.usedby.ai/companies/stripe.md) | Fintech & Payments | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Freshworks](https://www.usedby.ai/companies/freshworks.md) | Sales Tech & CRM | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [GAP](https://www.usedby.ai/companies/gap.md) | Fashion & Apparel | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Accelirate](https://www.usedby.ai/companies/accelirate.md) | — | Confirmed | — | [within.ai](https://www.within.ai/customers/accelirate), captured 2026-10-08 | | [MPE Partners](https://www.usedby.ai/companies/mpe-partners.md) | — | Confirmed | — | [within.ai](https://www.within.ai/customers/mpe-partners), captured 2026-10-08 | | [Tyler Technologies](https://www.usedby.ai/companies/tyler-technologies.md) | Government & GovTech | Confirmed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Baker Tilly](https://www.usedby.ai/companies/baker-tilly.md) | — | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [JLL](https://www.usedby.ai/companies/jll.md) | — | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [McKesson](https://www.usedby.ai/companies/mckesson.md) | — | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | | [Smartsheet](https://www.usedby.ai/companies/smartsheet.md) | — | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 | ## Published results Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it. - [Accelirate](https://www.usedby.ai/case-studies/accelirate-within.md): **67%** reduction in PDD creation time for simple (Vendor case study, captured by usedby 2026-10-08) - [Doordash](https://www.usedby.ai/case-studies/doordash-within.md): **3,800+** Processes analyzed and documented (Vendor case study, captured by usedby 2026-10-08) ## Before you buy Read on Within (formerly Klarity)’s own pages; the quote was found on the cited page. | Fact | Value | Source | Checked | |---|---|---|---| | Security | SOC 2 Type II | [within.ai](https://www.within.ai/trust) | 2026-10-08 | ## Alternatives - [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md): 48 public customers. Compare: https://www.usedby.ai/compare/llamaindex-vs-within.md - [Rossum](https://www.usedby.ai/tools/rossum.md): 41 public customers. Compare: https://www.usedby.ai/compare/rossum-vs-within.md - [Ocrolus](https://www.usedby.ai/tools/ocrolus.md): 35 public customers. Compare: https://www.usedby.ai/compare/ocrolus-vs-within.md More: https://www.usedby.ai/alternatives/within.md --- Source: https://www.usedby.ai/tools/within · How we check: https://www.usedby.ai/methodology