# Who uses Zuma?

6 companies use Zuma on usedby: 4 confirmed, 2 observed and 0 signals. Customers include Gallery Residential, Magnolia Capital and Unified Residential. Latest check 2026-10-27: 6 of 6 companies checked, from 9 public sources.

> AI leasing agent for multifamily

- Category: [AI agents for customer service](https://www.usedby.ai/tools/category/customer-service-automation.md)
- Website: [getzuma.com](https://www.getzuma.com/)

## Customers

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. The first public proof is a relationship-level date, not an adoption date. Relationship labels describe the source's scope. They do not establish current contract, spend or company-wide deployment. The claim permalink identifies the usedby record; the primary source supports the relationship. These two links provide attribution for a summary. Evidence is selected, not exhaustive; missing evidence or a public archive does not establish that none exists. Relationship-level dates are not verified publication dates of the selected source.

| Company | Industry | Proof | First public proof | Source | Relationship | Claim |
|---|---|---|---|---|---|---|
| [Gallery Residential](https://www.usedby.ai/companies/gallery-residential.md) | — | Confirmed | — | [getzuma.com](https://www.getzuma.com/case-study/gallery-residential), captured 2026-10-27 | Usage described by a public source | [Gallery Residential · Zuma claim](https://www.usedby.ai/claims/cmvqzk29p00f6sk0dc9x0td7i) |
| [Magnolia Capital](https://www.usedby.ai/companies/magnolia-capital.md) | — | Confirmed | — | [getzuma.com](https://www.getzuma.com/case-study/magnolia-capital), captured 2026-10-27 | Usage described by a public source | [Magnolia Capital · Zuma claim](https://www.usedby.ai/claims/cmvqzjqdv00eqsk0d1zcuzydl) |
| [Unified Residential](https://www.usedby.ai/companies/unified-residential.md) | — | Confirmed | — | [getzuma.com](https://www.getzuma.com/case-study/unified-residential-leasing-ai), captured 2026-10-27 | Usage described by a public source | [Unified Residential · Zuma claim](https://www.usedby.ai/claims/cmvqzk1a900f2sk0dyxpjiq7m) |
| [ZRS Management](https://www.usedby.ai/companies/zrs-management.md) | — | Confirmed | — | [getzuma.com](https://www.getzuma.com/case-study/zrs-management), captured 2026-10-27 | Usage described by a public source | [ZRS Management · Zuma claim](https://www.usedby.ai/claims/cmvqzkju300fisk0d8lubwlkz) |
| [Certified Residential Management](https://www.usedby.ai/companies/certified-residential-management.md) | — | Observed | — | [getzuma.com](https://www.getzuma.com/), captured 2026-10-27 | Listed as a customer by the vendor | [Certified Residential Management · Zuma claim](https://www.usedby.ai/claims/cmvqzjsdw00eysk0dl12jhm02) |
| [Raintree Partners](https://www.usedby.ai/companies/raintree-partners.md) | — | Observed | — | [getzuma.com](https://www.getzuma.com/resources/case-studies), captured 2026-10-27 | Listed as a customer by the vendor | [Raintree Partners · Zuma claim](https://www.usedby.ai/claims/cmvqzjrfb00eusk0dfvx1sqib) |

## Published results

Reviewed stories only. A figure is the vendor’s or the customer’s claim, quoted with its label; usedby did not measure it.

- [Magnolia Capital](https://www.usedby.ai/case-studies/magnolia-capital-zuma.md): **25%** Increase in occupancy rates (reduction in available units) (Vendor case study, captured by usedby 2026-10-27)
- [ZRS Management](https://www.usedby.ai/case-studies/zrs-management-zuma.md): **13,100** leads converted by Kelsey when the office was closed (Vendor case study, captured by usedby 2026-10-27)
- [Gallery Residential](https://www.usedby.ai/case-studies/gallery-residential-zuma.md): **49.4%** Prospects captured during after-hours when the office was closed (Vendor case study, captured by usedby 2026-10-27)
- [Unified Residential](https://www.usedby.ai/case-studies/unified-residential-management-zuma-2.md): **$1M+** lease value generated in 3 months (Vendor case study, captured by usedby 2026-10-27)
- [Unified Residential](https://www.usedby.ai/case-studies/unified-residential-management-zuma.md): **80%** reduction in collections staffing costs (Vendor case study, captured by usedby 2026-10-27)

## Before you buy

Read on Zuma’s own pages; the quote was found on the cited page.

| Fact | Value | Source | Checked |
|---|---|---|---|
| Free trial | Free trial or free plan available. | [getzuma.com](https://www.getzuma.com/pricing) | 2026-10-27 |

## Alternatives

Tools of the same or a competing category, from another vendor, ranked by public customers (every proof level, job posts included).

- [Intercom](https://www.usedby.ai/tools/intercom.md): 126 public customers, 0 shared with Zuma.
- [Cognigy](https://www.usedby.ai/tools/cognigy.md): 57 public customers, 0 shared with Zuma.
- [Sierra](https://www.usedby.ai/tools/sierra.md): 53 public customers, 0 shared with Zuma.
- [Sanas](https://www.usedby.ai/tools/sanas.md): 51 public customers, 0 shared with Zuma.
- [Tidio](https://www.usedby.ai/tools/tidio.md): 50 public customers, 0 shared with Zuma.

More: https://www.usedby.ai/alternatives/zuma.md

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Source: https://www.usedby.ai/tools/zuma · How we check: https://www.usedby.ai/methodology