Ir al contenido principal
usedby
Herramientas, empresas

Cómo usa Albemarle Moveworks

49%

“49% decrease in support ticket resolution time”

Tal como se publicó en moveworks.com. Verificado por usedby el 9 oct 2026.

Qué pasó

Albemarle runs ALbot, a Moveworks AI assistant inside Microsoft Teams, that lets employees ask for help in natural language to resolve issues, request software, unlock accounts and find information. It provides support in employees' native languages and was later extended from IT to HR.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Moveworks y de Albemarle, no nuestras.

  • 80%“80% of support tickets resolved without back-and-forth with IT”
  • 2X“2X faster resolution of the average support issue”

Moveworks enabled employees to get help in their native language, without requiring localized service desks.

De la página. moveworks.com

We found it almost seamless to turn multilingual support on. It wasn’t a technical challenge. Through a lot of engineering in the background, Moveworks made it simple to deploy, adopt, and use.

Alok Singh, Director of IT Automation and Collaboration, Albemarle. Fuente

Moveworks’ natural language understanding provides profound insight into what’s holding our people back. When we know exactly which teams and regions are feeling the most pain, we can focus our efforts and get those employees back on their feet.

Alok Singh, Director of IT Automation and Collaboration, Albemarle. Fuente

Lo que dice la historia, y lo que verificamos

Lo que comparamos con la página.

  • La cifra: 49%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Albemarle.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Albemarle.
  • Albemarle usa MoveworksVerificadoLínea de nivel Confirmado.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

25,000“More than 25,000 employees — representing 72% of the total workforce — are now leveraging AI to find information across business applications”AkzoNobel usa Moveworks. Otro cliente de Moveworks85%“Key improvements include 85% approval time reduction - from three days to 30 minutes”Ciena usa Moveworks. Otro cliente de Moveworks$55,000“This one comm resulted in reclaiming 1,000 licenses, saving us $55,000 in only 14 days”Consumers Energy usa Moveworks. Otro cliente de Moveworks