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Herramientas, empresas

Cómo usa CallTrackingMetrics Deepgram

Tal como se publicó en deepgram.com. Verificado por usedby el 9 oct 2026.

Qué pasó

CallTrackingMetrics uses Deepgram speech recognition, deployed in its AWS VPC, to transcribe calls for both its call tracking analytics and contact center products. The transcripts give marketers insight into which campaigns drive calls and help contact center managers train agents and search calls for specific words and phrases.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Deepgram y de CallTrackingMetrics, no nuestras.

With Deepgram's greater than 90% accuracy rate, CallTrackingMetrics was able to improve the quality of its customer conversation analytics significantly.

De la página. deepgram.com

Deepgram is by far the most accurate speech vendor we evaluated and we've seen a tremendous improvement since deploying Deepgram, both on the call tracking analytics and contact center side

Todd Fisher, Founder, CallTrackingMetrics. Fuente

Lo que dice la historia, y lo que verificamos

Lo que comparamos con la página.

  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de CallTrackingMetrics.
  • CallTrackingMetrics usa DeepgramVerificadoLínea de nivel Confirmado.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

30%“the time spent per audit has been reduced by 30%”Abby Connect usa Deepgram. Otro cliente de Deepgram58%“measured a shocking 58% reduction in transcription latency”BIGVU usa Deepgram. Otro cliente de Deepgram65%“How Wingify Cut Contract Cycle Time by 65% with SpotDraft’s Salesforce Integration”Wingify usa SpotDraft. Mismo sector: MarTech