Ir al contenido principal
usedby
Herramientas, empresas

Cómo usa Consumers Energy Moveworks

$55,000

“This one comm resulted in reclaiming 1,000 licenses, saving us $55,000 in only 14 days”

Tal como se publicó en moveworks.com. Verificado por usedby el 9 oct 2026.

Qué pasó

Consumers Energy deployed the Moveworks AI Assistant (called CEVA) inside Microsoft Teams so employees can resolve IT and HR issues, find information, and take action in one place. The support team also uses it to send targeted messages with tracking, such as asking license owners whether they still need access.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Moveworks y de Consumers Energy, no nuestras.

  • 16,000 hours“In just 12 months, Consumers Energy saved 16,000 hours of employee productivity”
  • 35%“Moveworks AI Assistant resolves 35% of all employee support requests in minutes, pulls from Consumers Energy’s entire knowledge base, and has more than 1,000 questions answered per month.”
  • 2,000“Transforming more than 2,000 new knowledge articles into conversational answers employees can self-serve in seconds”
  • 20 hours“The team estimated 200 hours of implementation work — but Moveworks required only about 20 hours to get the AI Assistant fully deployed.”

AI Assistant sent a simple message asking Adobe Acrobat Professional license owners if they still required access. This one comm resulted in reclaiming 1,000 licenses, saving us $55,000 in only 14 days,” said Langa.

De la página. moveworks.com

We don’t want to send just another email. People skim those. Moveworks fills in the gaps. Our employees know exactly what to do, and they do it.

Joe Langa, Team Leader, Consumers Energy. Fuente

Lo que dice la historia, y lo que verificamos

Lo que comparamos con la página.

  • La cifra: $55,000VerificadoImpresa palabra por palabra en la página, cerca del nombre de Consumers Energy.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Consumers Energy.
  • Consumers Energy usa MoveworksVerificadoLínea de nivel Confirmado.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

38 days to 21“Time-to-signature dropped from 38 days to 21.”BeZero Carbon usa SpotDraft. Mismo sector: Energía y Cleantech48% to 63%“Win rates increased from 48% to 63% as buyer engagement increased”Climate Impact Partners usa Mindtickle. Mismo sector: Energía y Cleantech9,000 candidates“approximately 9,000 candidates have been assessed using the Hirevue platform”Jemena / Zinfra usa HireVue. Mismo sector: Energía y Cleantech