Tal como se publicó en deepgram.com. Verificado por usedby el 9 oct 2026.
Qué pasó
Creovai, a conversation intelligence and speech analytics platform, uses Deepgram's speech recognition to transcribe customer service phone calls. The transcripts feed its analysis so its customers can surface customer experience insights from voice data.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Deepgram y de Creovai, no nuestras.
We made a strategic decision not to invest in building our own transcription engine so that we could leverage the innovation and investments being made by other companies,” said Larsen. “By using ASR providers like Deepgram, we can quickly provide our customers with accurate transcripts
When we came across Deepgram, what stood out to us and what we noticed as a real differentiator in the market, was its ability to train custom models. As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names, which is critical to them.
Lo que dice la historia, y lo que verificamos
Lo que comparamos con la página.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Creovai.
- Creovai usa DeepgramVerificadoLínea de nivel Confirmado.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
