El uso: cómo DSM implementa Celonis
DSM uses Celonis Execution Management System to run root-cause analysis on its Order-to-Cash process, find avoidable credit and delivery blocks, and receive alerts on orders at risk of late delivery. It is also piloting automation prototypes in SAP to remove blocks and monitors first-time-right sales orders.
Cifras de la fuente
Cifras publicadas en el caso de estudio de Celonis. usedby no las mide de forma independiente.
DSM decreased delivery blocks by 10% and reduced cycle times for blocked orders by several days.
Manual changes to sales orders have also dropped by 10%.
In APAC, DSM has improved its first-time-right (FTR) ratio from 18% to 42% (an increase of more than 100%) and in North America the OTIF rate grew from 84% to 90% within just six months.
En palabras del cliente
We have significantly improved our capability to identify the best opportunities for automation to fix O2C processes and make them happen.Otras empresas que utilizan Celonis
Clientes de distintos sectores, con pruebas públicas.
ABBConfirmado
AccentureConfirmado
Alstom transportConfirmado
AstraZenecaConfirmado
AutodeskConfirmado
B3ConfirmadoConsultar la fuente
Basado en el caso de éxito publicado por Celonis. Verificamos las pruebas públicas; los resultados son los que declara el proveedor.
celonis.com- Última verificación
- 4 nov 2026
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Stuck trying to fix sales orders hit by credit and delivery blocks, DSM teams were having to manually change the price, quantity, and location criteria during various phases of the O2C process.