616 hours
“That change alone created major operational leverage, with tracked impact reaching 616 hours saved per week.”
Tal como se publicó en n8n.io. Capturado por usedby el 7 oct 2026.
Qué pasó
Koralplay, a software company serving gaming and betting operators, uses n8n to automate payment-related support tickets end to end, replacing manual back office work by support agents. It also uses n8n for reporting, release notes, QA and internal team workflows.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de n8n y de Koralplay, no nuestras.
- 70%“Koralplay automates 70% of payment support tickets with n8n”
- 4,000““We run over 4,000 workflow executions per week in production, with built-in error recovery and dead-letter handling to ensure nothing falls through the cracks."”
- 60“With roughly 60 people using n8n daily out of a company of 85, n8n shifted from “automation software” to critical infrastructure for Koralplay’s operations.”
The most critical workflow automated payment-related support tickets end to end. When a customer reports a blocked payment, n8n now handles what used to require a support agent to manually log into the back office, authenticate through multi-factor security, look up the transaction, check regulatory status, and message the customer with a resolution.
It’s a virtuous circle. It’s good for the business because it improves the customer experience. It’s great for me as a leader because it moves the company forward. And above all, it’s great for the teams, because they can focus on the work that matters and are generally happier at work
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 7 oct 2026.
- La cifra: 616 hoursVerificadoImpresa palabra por palabra en la página, cerca del nombre de Koralplay.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Koralplay.
- Los números de nuestro resumenVerificadoCada uno está impreso en la página.
- Koralplay usa n8nVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 7 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
