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23 hours

“What previously took 23 hours now takes under five minutes.”

Tal como se publicó en tray.ai, enero de 2026. Verificado por usedby el 16 oct 2026.

Qué pasó

Zuora uses Tray as its enterprise orchestration platform to connect its 200+ SaaS applications and run AI-driven workflows through a single governed layer. One workflow lets users request customer briefings from Slack, with Tray pulling data from multiple systems and generating an executive brief.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Tray.io y de Zuora, no nuestras.

  • 170+ hours“The workflow processes multiple briefs per week and reclaims 170+ hours weekly, equivalent to 2–4 full-time employees’ capacity.”
  • 200“Zuora, an industry leader in solutions for modern recurring revenue businesses, runs more than 200 SaaS applications across its enterprise landscape.”
  • 10 days““We can actually deliver on integration requests in fewer than 10 days.””

Using Tray, Zuora built an AI-driven workflow that orchestrates this process end-to-end. A user initiates a request in Slack. Tray identifies the relevant systems, retrieves structured data, applies AI reasoning to synthesize insights, and generates a formatted executive brief.

De la página. tray.ai

We can have integrations up and running faster than ever before

Mark Gill, Head of Infrastructure and Services, Zuora. Fuente

As we roll MCP out, I don't want end users thinking about which system they're authenticating to or what tools they have access to. Tray's Dynamic Authentication lets us scale agents across the enterprise without compromising on user-level permissions.

Mark Gill, Head of Infrastructure, Zuora. Fuente, capturada el 5 oct 2026

Lo que dice la historia, y lo que verificamos

Lo que comparamos con la página.

  • La cifra: 23 hoursVerificadoImpresa palabra por palabra en la página, cerca del nombre de Zuora.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Zuora.
  • Los números de nuestro resumenVerificadoCada uno está impreso en la página.
  • La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
  • Zuora usa Tray.ioVerificadoLínea de nivel Confirmado.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

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