O caso de uso: como Creovai implanta Deepgram
Creovai, a conversation intelligence and speech analytics platform, uses Deepgram's speech recognition to transcribe customer service phone calls. The transcripts feed its analysis so its customers can surface customer experience insights from voice data.
Nas palavras do cliente
When we came across Deepgram, what stood out to us and what we noticed as a real differentiator in the market, was its ability to train custom models. As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names, which is critical to them.Usuários de Deepgram no setor Inteligência artificial
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Com base no estudo de caso publicado por Deepgram. Verificamos as evidências públicas; os resultados são informados pelo fornecedor.
deepgram.com- Última verificação
- 9 de out. de 2026
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- O trecho citado acimaVerificado
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- Creovai usa DeepgramVerificado
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We made a strategic decision not to invest in building our own transcription engine so that we could leverage the innovation and investments being made by other companies,” said Larsen. “By using ASR providers like Deepgram, we can quickly provide our customers with accurate transcripts