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Herramientas, empresas

Cómo usa Clove Yuma

25%

“Clove is saving up to 25% of CX cost by partnering with Yuma AI.”

Tal como se publicó en yuma.ai, mayo de 2025. Capturado por usedby el 5 oct 2026.

Qué pasó

Clove, a footwear and apparel brand for healthcare professionals, uses Yuma AI to automate customer support tickets such as shipment status, returns and exchanges, product issues, and order cancellations. It lets the team scale support up and down with volume without immediate extra hiring.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Yuma y de Clove, no nuestras.

  • 70%“Clove has achieved 70% automation of its total monthly ticket volume in just 3 months since implementing Yuma, making it one of the fastest companies to reach near 50% automation.”
  • 3 minutes“Before AI, what used to be an average wait of over 1 day (during peak volume times) has now been cut down to 3 minutes with Yuma.”
  • 3x“Clove has quickly achieved a significant 3x ROI with Yuma, which highlights the substantial benefits of adopting AI today.”
  • 60 hours“Clove is saving at least 60 hours a month by integrating Yuma into their CX, and that’s just after 3 months.”

Clove has achieved 70% automation of its total monthly ticket volume in just 3 months since implementing Yuma, making it one of the fastest companies to reach near 50% automation.

De la página. yuma.ai, capturada el 5 oct 2026

It's refreshing to have a partner that's just really trying to make our experience with the product as successful as possible.

Gabe Walker, CS Manager, Clove. Fuente, capturada el 5 oct 2026

We were very intentional about this from day one. We made it clear that there’s no AI vs human at Clove - we are all one team.

Sarah Azzaoui, Director of CX, Clove. Fuente, capturada el 5 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 5 oct 2026.

  • La cifra: 25%VerificadoImpresa palabra por palabra en la página, cerca del nombre de Clove.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Clove.
  • La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
  • Clove usa YumaVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 5 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

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