3.9x
“In just 11 months, they automated 316,000 ticket actions for $90,000 at a 3.9x ROI.”
Tal como se publicó en forethought.ai. Capturado por usedby el 3 oct 2026.
Qué pasó
Fetch, a rewards app, uses Forethought Triage to predict ticket content and send automated email responses, and deployed Forethought Solve as an AI agent named Scout to answer common customer questions and gather customer information before a live agent steps in.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Forethought y de Fetch, no nuestras.
- 93%“Forethought was selected after testing 93% accurate—a full 28% more accurate than the other tested competitor.”
The Fetch team was impressed by Forethought’s accuracy score and their past experience with Forethought Triage. In just 11 months, they automated 316,000 ticket actions for $90,000 at a 3.9x ROI.
The thing that really blew my mind, and ultimately, the biggest reason we went with Forethought, was the very creative approach they’ve taken to create workflows.
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 3 oct 2026.
- La cifra: 3.9xVerificadoImpresa palabra por palabra en la página, cerca del nombre de Fetch.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Fetch.
- Fetch usa ForethoughtVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 5 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.





