8.4/10
global customer satisfaction score
Tal como se publicó en talkdesk.com. Verificado por usedby el 9 oct 2026.
Qué pasó
John Paul, a premium and luxury concierge services provider, uses Talkdesk integrated with its CRM to deliver omnichannel support around the clock. It uses automation to personalize service by client program, wait times, time zone and language, and is working with Talkdesk on AI agents and Copilot to assist concierges during live calls.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Talkdesk y de John Paul, no nuestras.
Talkdesk’s flexibility has also supported rapid global expansion, including a recent office launch in the Middle East that was operational from day one.
With Talkdesk, we have now been in a long relationship actually. So we can speak the truth. We can say what works well, what needs to be improved, but always with the same objective. Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values.
Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values.
Lo que dice la historia, y lo que verificamos
Lo que comparamos con la página.
- La cifra: 8.4/10VerificadoLa cifra está en la página; su etiqueta es redacción nuestra.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de John Paul.
- John Paul usa TalkdeskVerificadoLínea de nivel Confirmado.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
