100,000 users per day
“averaging 100,000 users per day during the first week”
Tal como se publicó en rasa.com. Capturado por usedby el 8 oct 2026.
Qué pasó
PicPay built an AI assistant on Rasa's conversational AI framework that guides users through checking eligibility for and claiming Brazilian government emergency aid via the PicPay app. It was built to handle the surge in customer contacts and to serve users with limited digital literacy.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Rasa y de PicPay, no nuestras.
- 3,000“In just the first hour, PicPay’s assistant handled 3,000 transactions”
- 20k and 65k“Traffic has remained high ever since, with the assistant handling between 20k and 65k interactions per day.”
- 10 business days“10 business days later, on May 13, the PicPay assistant was live in production.”
In just the first hour, PicPay’s assistant handled 3,000 transactions, averaging 100,000 users per day during the first week. Traffic has remained high ever since, with the assistant handling between 20k and 65k interactions per day.
With the help of the Rasa team we managed to put an assistant in production and go live within 10 business days. Rasa is portable, scalable, and it’s very easy to develop a chatbot application on Rasa.
Lo que dice la historia, y lo que verificamos
Comparamos la historia con su página en línea el 8 oct 2026.
- La cifra: 100,000 users per dayVerificadoImpresa palabra por palabra en la página, cerca del nombre de PicPay.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de PicPay.
- PicPay usa RasaVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
