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Herramientas, empresas

Cómo usa South Shore Orthopedics Assort Health

45%

“resolving about 45% of them before any handoff to a human is needed”

Tal como se publicó en assorthealth.com, octubre de 2026. Capturado por usedby el 8 oct 2026.

Qué pasó

South Shore Orthopedics uses Assort Health's AI agent, named Oscar, at the top of its phone IVR to answer every inbound call, handling appointment scheduling, refill and referral requests, and routine questions. It integrates with the practice's EHR, athenahealth.

Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de Assort Health y de South Shore Orthopedics, no nuestras.

  • 4.4 out of 5“Patients rate their experience with Oscar an average of 4.4 out of 5 stars.”
  • 600–1,000“Staff now leave at the end of every business day with zero voicemails and all callbacks complete, down from a recurring backlog of 600–1,000 voicemails.”

Oscar answers every one of the ~10,000 monthly calls, resolving about 45% of them before any handoff to a human is needed.

De la página. assorthealth.com, capturada el 8 oct 2026

Patient access is the number one thing we've built our practice around: great access with great outcomes. If you're not answering the phone or giving patients ways to reach you, even after hours, you can lose business. Assort’s agent lets us be there 24/7, keeping schedules full and making a huge difference for both our patients and our front office staff.

David Kobasa, Chief Operating Officer, South Shore Orthopedics, South Shore Orthopedics. Fuente, capturada el 8 oct 2026

Lo que dice la historia, y lo que verificamos

Comparamos la historia con su página en línea el 8 oct 2026.

  • La cifra: 45%VerificadoImpresa palabra por palabra en la página, cerca del nombre de South Shore Orthopedics.
  • El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de South Shore Orthopedics.
  • La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
  • South Shore Orthopedics usa Assort HealthVerificadoLínea de nivel Confirmado. Última verificación entre todas las fuentes: 8 oct 2026.
  • El resultado en síNo verificadoLo citamos; no lo medimos.

Misma empresa, misma herramienta o mismo sector.

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