Tal como se publicó en devrev.ai, julio de 2023. Verificado por usedby el 9 oct 2026.
Qué pasó
Spintly, a wireless cloud-based access control company, started with DevRev as a ticketing tool and now uses it to define its product by component and link tickets to those components. Issues are routed automatically to the right developer, and customer conversations, tickets and issues are kept in one place.
Resumen escrito por usedby a partir de la página de origen, en inglés. Las cifras son de DevRev y de Spintly, no nuestras.
Initially, Spintly used DevRev as a ticketing tool. However, they soon discovered that the system was product-centric, allowing them to define their product and its features in great detail, even at the microservices level.
The biggest pain point was being able to convey customer problems to our developers and having them prioritize and work on those issues.
Lo que dice la historia, y lo que verificamos
Lo que comparamos con la página.
- El pasaje citado arribaVerificadoCopiado palabra por palabra de la página, cerca del nombre de Spintly.
- La fecha de publicaciónVerificadoLeída en los metadatos de la propia página, nunca adivinada.
- Spintly usa DevRevVerificadoLínea de nivel Confirmado.
- El resultado en síNo verificadoLo citamos; no lo medimos.
Más historias
Misma empresa, misma herramienta o mismo sector.
