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Un outil, une entreprise

Comment Bell Direct utilise ClickUp

20%

“20% efficiency boost: Early AI adoption drove a measurable 20% increase in operational efficiency across the entire team”

Tel que publié sur clickup.com. Capturé par usedby le 3 oct. 2026.

Ce qui s’est passé

Bell Direct's operations team uses ClickUp as a central workspace for work management and procedure documentation. A ClickUp Super Agent turns incoming client emails into tasks, classifies them by priority, client and brand, and routes them to the right team and expert.

Résumé rédigé par usedby à partir de la page source, en anglais. Les chiffres sont ceux de ClickUp et de Bell Direct, pas les nôtres.

  • 2 FTEs“2 FTEs’ capacity freed up: The AI Agent handles the triaging and assignment work previously managed by two full-time staff, who can now focus on higher-order work”
  • 800+“800+ emails triaged in real-time: Urgent requests prioritized and routed in seconds, not hours”

Previously, we needed two full-time employees just to triage and assign tasks. Now, the AI Agent does it all, instantly and accurately.

Extrait de la page. clickup.com, capturée le 3 oct. 2026

The ClickUp Super Agent has become part of the team. Previously, we needed two full-time employees just to triage and assign tasks. Now, the Agent does it all, instantly and accurately.

Jonathan Tan, Operations Manager, Bell Direct. Source, capturée le 3 oct. 2026

The AI Agent has become part of the team,” Jonathan shares. “Previously, we needed two full-time employees just to triage and assign tasks. Now, the AI Agent does it all, instantly and accurately.

Jonathan Tan, Operations Manager, Bell Direct. Source, capturée le 3 oct. 2026

Ce que dit le témoignage, et ce que nous avons vérifié

Nous avons comparé le témoignage à sa page en ligne le 3 oct. 2026.

  • Le chiffre : 20%VérifiéImprimé mot pour mot sur la page, près du nom de Bell Direct.
  • L’extrait cité plus hautVérifiéCopié mot pour mot depuis la page, près du nom de Bell Direct.
  • Bell Direct utilise ClickUpVérifiéLigne de niveau Confirmé. Dernière vérification, toutes sources confondues : 3 oct. 2026.
  • Le résultat lui-mêmeNon vérifiéNous le citons ; nous ne l’avons pas mesuré.

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