Comment Reid Health utilise Notable
1600 hours
“Reid Health has saved its registration and customer contact center staff 1600 hours”
Tel que publié sur notablehealth.com, mai 2026. Capturé par usedby le 8 oct. 2026.
Ce qui s’est passé
Reid Health uses Notable to present pre-visit registration forms, including the Medicare MSPQ form, digitally so patients can complete them at home before arriving. The platform auto-populates previously known information for patients to review and confirm, and automates registration workflows.
Résumé rédigé par usedby à partir de la page source, en anglais. Les chiffres sont ceux de Notable et de Reid Health, pas les nôtres.
- 53%“Today, 53% of Reid Health’s Medicare patients complete their MSPQ through Notable, in the comfort and privacy of their home.”
- 56%“Two weeks later, after Notable adjusted engagement features to fit the patient population, engagement rates reached 56%.”
- 38%“Reid Health deployed Notable at its geriatrics clinic first and, within the first week, reported a 38% digital completion rate among these patients.”
- 50%“This intelligent auto-fill capability has resulted in a 50% digital form completion rate among geriatric patients.”
By digitizing and automating the MSPQ, Reid Health can eliminate subsequent Epic workqueues altogether. For example, by automating registration workflows, Reid Health has saved its registration and customer contact center staff 1600 hours
Notable’s configurable platform and iterative approach to implementation enabled us to launch a digital-first check-in experience in just four weeks. On the back end, we have extended the capacity of our human workforce to serve patients, without having to increase staffing – the 96% patient satisfaction rating speaks for itself.
Like many health systems, our staffing needs exceeded our ability to hire. Notable has helped fill in these gaps and safeguard precious time and resources. We’re saving 3,500+ hours for the front desk, which has increased employee and job satisfaction, and will ultimately help us do the same — or more work — without hiring more staff.
Ce que dit le témoignage, et ce que nous avons vérifié
Nous avons comparé le témoignage à sa page en ligne le 8 oct. 2026.
- Le chiffre : 1600 hoursVérifiéImprimé mot pour mot sur la page, près du nom de Reid Health.
- L’extrait cité plus hautVérifiéCopié mot pour mot depuis la page, près du nom de Reid Health.
- La date de publicationVérifiéLue dans les métadonnées de la page, jamais devinée.
- Reid Health utilise NotableVérifiéLigne de niveau Confirmé. Dernière vérification, toutes sources confondues : 8 oct. 2026.
- Le résultat lui-mêmeNon vérifiéNous le citons ; nous ne l’avons pas mesuré.
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