Data Methodology: Adoption data is based on public tech stack disclosures, job postings, case studies, and verified enterprise reports analyzed by UsedBy.ai. Showing 49 verified enterprise adoptions. More data being indexed continuously.
Decision Guide
Which One Should You Choose?
Based on real enterprise adoption patterns
Choose Frase if...
- You want the most validated option (30+ enterprises)
- Content creation is your primary use case
UsedBy Exclusive Data
Industry Adoption Patterns
See which industries prefer each tool based on real adoption data
Live Person by Industry
Telecommunications21%
E-commerce & D2C11%
Management Consulting11%
EdTech & E-learning11%
Banking & Mortgages11%
Frase by Industry
Agency & Studio17%
Marketing Tech10%
IT Services & System Integration10%
EdTech & E-learning7%
Legal & Compliance7%
Real User Feedback
What Users Say
Testimonials from verified enterprise users
“"On top of our successes to date with LivePerson's Conversational AI and platform, LLMs and generative AI hold enormous promise to help us scale seamless and personalized conversations even further," ...”
Bhavesh Panchal
Head of Channels and Digital Adoption, TalkTalk
“Our team fixes declining pages the same day we get the Slack alert. Before Frase, we'd find problems in monthly reviews—weeks too late to recover easily.”
Chris F.
Verified G2 Review, Shopify
Live Person vs Frase: Your Questions Answered
Frase leads in enterprise adoption with 30 companies, versus 19 for Live Person. This indicates broader market acceptance for Frase.
While our data doesn't show companies currently using both tools together, they serve different purposes and could potentially complement each other.
Live Person is particularly strong in Telecommunications (21% of adopters), while Frase dominates in Agency & Studio (17%). Choose based on your industry's prevailing stack.
For startups, consider: Live Person offers freemium pricing, while Frase uses freemium pricing. Both are validated by enterprise use, ensuring scalability as you grow.
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