The use case: how Bitcoin.com deploys OneSignal
Bitcoin.com uses OneSignal as its centralized customer messaging platform, combining push notifications, email and in-app messages. It runs Journeys to guide users through KYC and purchase flows and uses segmentation on message events to email only recently active users.
More reported results
Figures published in OneSignal’s case study. They are not independently measured by usedby.
Opens increased from ~300K to ~500K
In the customer’s words
Once this Message Events within Segmentation feature was added, we could target only active users. Our email reputation had been dropping. But as soon as we started using that, it started climbing and now it’s actually the highest it’s been.We were able to generate more engagement with the product and were able to attribute some transactional messages to these campaigns, which we consider a huge success.Other companies using OneSignal
Customers across industries, with public evidence.
BetmateConfirmed
BetterMeConfirmed
Blue WizardConfirmed
BuenbitConfirmed
CaristaConfirmedGo straight to the source
Based on OneSignal’s published case study. We check the public evidence; the results are reported by the vendor.
onesignal.com- Source published
- Jan 23, 2026
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: ~30%Checked
Printed word for word on the page, near the name of Bitcoin.com.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Bitcoin.com.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Bitcoin.com uses OneSignalChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
By supporting users through critical flows using coordinated push, email, and in-app messaging, Bitcoin.com saw an estimated ~30% increase in conversions.