As published on jotform.com. Captured by usedby on Oct 8, 2026.
What happened
The city replaced paper-based forms with digital forms and automated workflows across nearly every department. It uses them for HR leave request routing, public-facing service forms such as water service applications and police ride-along scheduling, and event registration.
Summary written by usedby from the source page, in English. The figures are those of Jotform and City of Greensboro, not ours.
Greensboro dramatically reduced paper and printing costs by digitizing forms that once circulated across departments and to the public. Automated workflows reclaimed meaningful employee time previously spent on repetitive manual tasks.
I can't say enough good things about it. It really streamlines processes and cuts down on a lot of the repetitive tasks that take up employees' time throughout their day.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of City of Greensboro.
- City of Greensboro uses JotformCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.




